#rfrisch43

1 messages · Page 1 of 1 (latest)

crude wrenBOT
cursive blaze
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Hi 👋 a lot of the email functionality is suppressed for testmode. If I recall correctly, the only way to send those Invoice emails is to use the associated buttons found in the dashboard (such as "send invoice" for a finalized invoice) and provide the email address that matches the email address of the owner of the Stripe account.

analog sphinx
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Makes sense, I did try that but I get a message of "Your account must be activated to send email." but when I click to Activate nothing happens so that may be another Test Mode restriction?

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Are payment receipts for Invoices sent by Stripe in production?

cerulean oak
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Hi there. Taking over for toby as they have to step out

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Email receipts are sent in production, but you have to enable it

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Recommend reading that

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But also, yeah. You need an active account to test that

analog sphinx
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Thank you, how do I activate it then? When I click the link nothing happens

cerulean oak
analog sphinx
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It doesnt look like that is an option for me. I'm using a Connect account and creates a test-only account. Is that a limitation?

cerulean oak
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Yeah if you don't activate the account to make it live-enabled, then you won't be able to send emails

analog sphinx
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And there is no way to do that with a Connect account in test mode then, correct?

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Can you change the email receipts settings for Connect accounts via the API or do they each have to enable it in the dashboard?

cerulean oak
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That's covered in the doc I sent you earlier

analog sphinx
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Ok, I will take a closer look. Thank you.