Mehdei

[meager river]

Hi 👋 can you share the ID of a request where you encountered that error?

[late citrus]

thanks for your responce

https://api.stripe.com/v1/accounts/acct_1032D82eZvKYlo2C/persons

[meager river]

Apologies, I don't actually think that ID is necessary. It is expected for your Platform to not be able to access Persons for Standard or Express Connected accounts:
https://stripe.com/docs/api/persons#:~:text=A platform cannot access a Standard or Express account's persons after the account starts onboarding

[late citrus]

OK, can i avoid onbording while using connect accounts?

because my customers have nothing to do with Stripe pages .. they only use my web app

[meager river]

No, Connected accounts must provide enough information for us to verify their validity before they're allowed to process charges or payouts.

If your users/customers are interacting directly with your site and have no knowledge of Stripe being involved, then Standard accounts may not be the best fit. Custom Connected accounts are usually a better fit for scenarios where you don't need or want to disclose that Stripe accounts are being used.
https://stripe.com/docs/connect/accounts#custom-accounts

[late citrus]

OK, thanks alot for you bro 😊

[meager river]

Happy to help!