tbthiago

[kindred warren]

Hi there

I'm not the most well-versed in fees as I focus on the API. Most of the Connect fees are explained here: https://stripe.com/connect/pricing as I'm sure you have already looked at. Yes, you should be able to create Connected Accounts in other countries (recommend just testing this in test mode to confirm). And the fees should be charged based on the Connected Account being active which is based on payouts occurring to their associated external account.

[strange socket]

Hello, thank you very much for quick answer. I tried to create a connect account through dashboard, but it was forbidden. It said to contact support, but got no answer until now.

The question about price is because in Brazil the price of connect account is different from US, for example.

[kindred warren]

Did you try to create the Connected Account in testmode?

And for that pricing page you can localize in the bottom left

For instance, https://stripe.com/en-br/connect/pricing is the Brazil pricing pagee

[strange socket]

yes

[kindred warren]

Do you have a request ID for that error?

[quaint latch]

HI @strange socket 👋 I'm jumping in as my teammate needed to step away. I wanted to check if you were still here and if you'd managed to locate the request ID?
https://support.stripe.com/questions/finding-the-id-for-an-api-request

[strange socket]

No, it was a text message, since was by dashboard

[quaint latch]

Can you elaborate? Actions taken in the dashboard still interact with our API and usually generate request logs.