#Eranga

1 messages · Page 1 of 1 (latest)

tidal abyssBOT
pastel rover
proven compass
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Actually, we are using the trial already. Let me test something quick and I'll get back here

pastel rover
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Sure!

proven compass
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Hello again, when a subscription is on trial, if I change the recurring interval from month to year , would the subscription trial get finished immediately and a new billing cycle will start

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The customer would lose whatever time they had with the trial and will have to pay immediately

pastel rover
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Updating the plan shouldn't affect the trial. Customer will only start paying after trial is over.

proven compass
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Wow, this is the first time I'm hearing about test clocks. Nice 🎉

pastel rover
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Yes! This is very helpful especially when you're working on subscription integration!

proven compass
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I did a few tests with a trial subscription

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I made few API calls to upcoming invoice API to see how modifying the trial would look like

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I use proration behavior as create_prorations

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Every time, I'm getting only one element in the invoice line items array.

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If I change the price, the line item has amount=0

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In all the other changes, amount is greater than 0 (showing the future invoice's value)

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It feels like all the other changes except changing the price, actually impact the next recurring cycle (where the customer would actually has to pay)

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The problem I have is that, if the price is changed, I can't get how much the user will have to pay after the trial. Is there a way to get it?

pastel rover
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Could you share the subscription ID (sub_xxx)?

proven compass
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sub_1LhqFjC8JGuaUdU6Ni9X686v

teal ridge
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Hi @proven compass I'm taking over

proven compass
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I tried to change price price_1K7BEcC8JGuaUdU6yY47xcIW -> price_1K7BEcC8JGuaUdU6yY47xcIW

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@teal ridge Thank you.
@pastel rover Thank you for the help so far. Have a great day

teal ridge
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I can see that you are using trial in your subscription, and that's why the first invoice amount is 0 and there's no payment needed.

proven compass
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Yes. So basically, when we change the interval, it generates an invoice immediately

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Even in trial

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But if I modify the quantity, or add a coupon, it won't generate an invoice so I see the upcoming invoice where the user actually have to pay (so amount > 0 )

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Am I getting things correctly?

teal ridge
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There's is an invoice (in_1LhqFjC8JGuaUdU6JlrBJRkI if you check the subscription's latest_invoice), it's just that the amount is 0.

proven compass
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Give me 30 minutes, I'll come back after lunch

proven compass
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Sorry for the delay.
Yes, this invoice, I understand how it happens

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Actually, my question is a bit different. Let's say the customer already is in a trial subscription. (Customer already received the first invoice which has 0$)

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Now, the customer is trying to change the recurring interval of the subscription by changing the price of the subscription item.

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In the upcoming invoice, the customer will still see 0$ as the amount for the future invoice.

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Let's say the customer tries to keep the same recurring interval but wants to update the quantity.

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In this scenario, the upcoming invoice will show what the customer would have to pay in future (once the trial finishes)

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Amount will be greater than 0$

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I would like to see the behavior in the second scenario happen in the first one as well. The reason is, I can show the customer how much they would pay to us in the future when they actually started to pay after the trial

teal ridge