LaurieK | Stripe Developers | Page 1

polar notchBOT Sep 16, 2022, 9:33 PM

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stuck shale Sep 16, 2022, 9:34 PM

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here

mortal grotto Sep 16, 2022, 9:35 PM

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What is being used for payments?

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Do you have a charge ID or Invoice ID I can look at?

stuck shale Sep 16, 2022, 9:35 PM

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memberpress and woocommerce

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on this site https://thescienceofaccuracy.com

The Science of Accuracy

The Science of Accuracy - A Ballistics-Focused Academy for Long Ran...

Bryan Litz and his team of experts share their knowledge on external ballistics, competitive long-range shooting, hang loading ammunition and more.

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looking...i might need more info from client

mortal grotto Sep 16, 2022, 9:39 PM

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Yeah, I'll need a Payment Intent ID, Charge ID, or Invoice ID for me to troubleshoot what's going on. These can be found via the Stripe Dashboard or API, depending on what you're most comfortable with

stuck shale Sep 16, 2022, 9:41 PM

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just found one i think

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ch_3Lilp3KOMwssrTXm0oHzOaiy

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just curious cuz it seems to be memberpress...but it shows UTC/GMT so when the client goes to pull reports to compare stripe vs orders from teh site, the values are all different and my WP general settings is the same timezone as our stripe time zone

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i might have lost you. I'm going to reach out to memberpress, I think it's a setting on their end. i'll reach back out if i need to

mortal grotto Sep 16, 2022, 10:02 PM

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Taking a look now

#LaurieK