NewtReyes | Stripe Developers | Page 1

past lindenBOT Sep 16, 2022, 5:26 PM

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azure compass Sep 16, 2022, 5:27 PM

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Hey there

molten silo Sep 16, 2022, 5:27 PM

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This is the error we are getting:
This PaymentIntent requires a mandate, but no existing mandate was found. Collect mandate acceptance from the customer and try again, providing acceptance data in the mandate_data parameter.

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Hi, @azure compass

azure compass Sep 16, 2022, 5:28 PM

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Yeah you would use a SetupIntent to establish a mandate here: https://stripe.com/docs/api/setup_intents/create#create_setup_intent-mandate_data

Stripe API reference – Create a SetupIntent – curl

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

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And you can indicate offline set up when you do that

molten silo Sep 16, 2022, 5:31 PM

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Mmmmm... isn't this something that should have been done when the bank account was migrated into stripe? Do we have to request customers the bank account of whom was migrated into stripe to go online and accept the mandate or is it enough for use to accept it for them?

azure compass Sep 16, 2022, 5:33 PM

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These were migrated via our Migrations team? Or you created PaymentMethods?

molten silo Sep 16, 2022, 5:33 PM

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Migrations team

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migreq_1LG8MODfcmTYbu9YCpRqX62u

azure compass Sep 16, 2022, 5:35 PM

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Ah okay in that case you are going to want to work with the Migrations team directly for what is needed here. I'm not positive about whether they import the mandates for you in this case.

molten silo Sep 16, 2022, 5:35 PM

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Awesome

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thank you, @azure compass

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