jchannon | Stripe Developers | Page 1

sweet meteorBOT Sep 16, 2022, 1:52 PM

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mint kite Sep 16, 2022, 1:52 PM

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Hello, do you have the ID for this account? (acct_123)

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And what info did you set that is not showing up?

viscid oar Sep 16, 2022, 1:54 PM

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acct_1LiemHPLSJCyD0u2

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first/last name, DOB, address

mint kite Sep 16, 2022, 2:00 PM

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I am still looking in to this. I am also not seeing that info but I may not be looking in the right place.

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Did you set this info via the API, the express onboarding flow, or both?

viscid oar Sep 16, 2022, 2:01 PM

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via the dashboard express flow just so i can set some data up quick so i can then test the api transfer money stuff 🙂

mint kite Sep 16, 2022, 2:03 PM

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Thank you. Either should work, especially that. Going to try that and check where the info goes on my test account

viscid oar Sep 16, 2022, 2:04 PM

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ok thanks! I mean creating the connected account worked and all seems fine, it's just I thought it was odd that it asked for those pieces of info and then I had to validate that person, although I used the test mode test id document and the account was created but then looking at it, there was no data

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not sure if you have access, but this is the url for it https://dashboard.stripe.com/test/connect/accounts/acct_1LiemHPLSJCyD0u2/activity

mint kite Sep 16, 2022, 2:05 PM

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Ah I do see it. Trying to see if there is a link I can send you to show that

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Ah so it turns out this is a data privacy thing. We only expose personal details from to platforms if the connected account is a Custom account.

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So if you log in to the express dashboard of this account. You can see the personal info you put in by going to "Your account" (person icon in upper right corner) -> "Professional details"

viscid oar Sep 16, 2022, 2:21 PM

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ah ok, makes sense, thanks!!

mint kite Sep 16, 2022, 2:26 PM

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Yep yep, does that bring up any questions on how to handle things or were you just making sure we actually save it properly?

viscid oar Sep 16, 2022, 2:36 PM

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yeah was just wondering where it went but it makes sense if i think about it as i was signing up as a business and then obviously it connects to another stripe account but i guess we wouldn't see that info, although it does raise a question that when they sign up there is no real way to tell what that connected account is because acct_1LiemHPLSJCyD0u2 doesn't give us any clue really so if we were to transfer money to them how do we know who they are 🙂

mint kite Sep 16, 2022, 2:46 PM

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Good question. You should still be able to see the email and website they entered in their contact info on the page in their dashboard. I don't see those set for the account ID you provided so I guess they weren't provided in this case https://dashboard.stripe.com/test/connect/accounts/acct_1La1wnR2Ixz8GanC/activity

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

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Are you in a situation where you won't know who to pay based solely on transactions and whatnot within your app?

viscid oar Sep 16, 2022, 2:50 PM

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yeah email is not required in test mode and the website can be changed to a product description sign up, which we don't see, so i'm hoping email will have be the identifying factor. yes we might be in that position as we have customers, i)a housing association in charge of apartment block ii)drivers of electric cars. the HA will pay a maintance fee, the drivers a subscription fee and the cost of the electric used in a charging session. we will need to transfer the money accumulated in the sessions to the HA

mint kite Sep 16, 2022, 2:55 PM

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Yeah that could be helpful there. Is it possible to collect contact info from your users in your app? That way you could save it yourself and you could pre-populate the info when creating the Express account which I think would mean we don't ask for it again in onboarding

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I'll ask my colleagues to see if they have an idea of how this is typically handled

viscid oar Sep 16, 2022, 2:58 PM

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i'm wondering if we can somehow pass metadata when we create the transactions in stripe for the charging sessions with the HA they belong to, that way we might be able to query all transactions in stripe where metadata.HA = "super nice HA" and then get a total amount collected and then transfer that amount to the SuperNiceHA Connected account

mint kite Sep 16, 2022, 3:01 PM

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That could definitely make sense here. You could even use our search API to find all payment intents for a certain account when appropriate https://stripe.com/docs/api/payment_intents/search

Stripe API reference – Search PaymentIntents – curl

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

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Is there a reason you aren't using Destination Charges here if you do know which account to pay out upfront? I am guessing you don't know the full fees that you will be charging for a bit?

viscid oar Sep 16, 2022, 3:03 PM

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yeah so the drivers will charge their cars for a month, we will invoice them for a subscription fee and then the charging sessions and so at the end of the month we'll take that amount from their stored credit card so yeah we won't know how much we'll charge until the end of the month

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once they have paid we will transfer that amount minus the subscription amount to the housing association

mint kite Sep 16, 2022, 3:09 PM

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Gotcha, your current setup/ideas definitely make sense here. Creating these payments with metadata and then aggregating/paying out definitely makes sense to me.

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I'm going to confer with a colleague on your use case to see if there is any API feature I am forgetting that would help you here

viscid oar Sep 16, 2022, 3:10 PM

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we'd just have to hope the email address the HA signs up with as a connected account makes it obvious to us that belong to housing association "super nice HA"

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my concern is it won't as they are co-operative groups that have a management team of people who live there so it won't be a superniceha.com email address

mint kite Sep 16, 2022, 3:17 PM

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Yeah I see how that could throw a wrench in things. I'm trying to understand how you associate this in your system. I assume each HA has a charging station or stations and you know which HA to pay based on which station is used?

viscid oar Sep 16, 2022, 3:18 PM

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yup

mint kite Sep 16, 2022, 3:31 PM

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Gotcha. So would you be able to use that connection to be able to tell what email to contact about certain payments or stations? Or is there some situation where you wouldn't know what account to talk to where you wouldn't know what station is involved?

mint kite Sep 16, 2022, 3:32 PM

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mint kite I'm going to confer with a colleague on your use case to see if there is any API...

Also just getting back on this, we agree that setting the metadata and aggregating payments based on that at the end of the month totally makes sense here.

viscid oar Sep 16, 2022, 3:32 PM

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mint kite Also just getting back on this, we agree that setting the metadata and aggregati...

thanks

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i'm sure there's a way to work out who the connected account belongs to, i mean the other way potentially is for them to sign up as a business rather than a individual company because it seems the company name appears in the list of connected accounts

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just to need to double check if there's any additional verification steps stripe does in that scenario. signing up as an individual is much quicker, that's all

mint kite Sep 16, 2022, 3:48 PM

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Unfortunately I am having trouble finding much on that. If you reach out to our support they should have a better knowledge of the requirements for business vs individual here

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Or even if there is anything to keep in mind about collecting your own contact info outside of onboarding. As far as I know that should be fine and might make this easier

#jchannon