#MSSIND
wooden ore
spiral rapids
hey @harsh kestrel
harsh kestrel
👋 Hi there, Happy to help!
Could you please share your account Id ?
harsh kestrel
Thanks for sharing taking a look
spiral rapids
any luck?
harsh kestrel
Are you using test data in order to pass the validation when creating a test account ?
https://stripe.com/docs/connect/testing#identity-and-address-verification
For example, for this account acct_1LidLj2UUTlcvEcv you need to "Add a bank account or debit card to enable payouts"
https://stripe.com/docs/connect/testing#payouts
and accept accept the terms of service
https://stripe.com/docs/connect/updating-accounts#indicating-acceptance
You see all this requirement, in the your dashboard:
https://dashboard.stripe.com/test/connect/accounts/acct_1LidLj2UUTlcvEcv/activity
harsh kestrel
Try login as that connected account, and see if there is any account's business owner information needs to be reviewied
https://dashboard.stripe.com/acct_1Lid3V2ZHtTRORx6/test/dashboard
spiral tusk
Hi there 👋 jumping in here, you mentioned that you're seeing an error, could you show us what that error is?
spiral tusk
It looks like that account already went through the onboarding process, and once an Express account accesses that flow your platform can no longer make changes to that account's information for them. Only the Express account will be able to make additional updates, and they can do so by accessing the Express Dashboard:
https://stripe.com/docs/connect/integrate-express-dashboard
spiral rapids
sorry not clear
spiral tusk
Your Platform account is not allowed to adjust information for Express accounts that you create after those accounts access our hosted onboarding flow (Step 4 in this process: https://stripe.com/docs/connect/express-accounts#redirect-link).
After that point the Express account is responsible for maintaining its own information, and to allow them to do so you will need to give them access to the Express dashboard as shown in the document linked previously.