#ak4zh

1 messages · Page 1 of 1 (latest)

rich lionBOT
earnest folio
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Unfortunately not right now

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I guess you'd need to prevent Customer object creation on signup to your site and let Checkout take care of it

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Then reconcile the cus_xxx from a checkout.session.completed event with internal systems

median flume
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But when they buy something again pricing table create a new customer again, it keeps doing that for ever single purchase and my stripe dashboard now looks like a mess, for every payment attempt there is a customer for same email.

Just implemented pricing table yesterday and now many email have 2-3 customers.

earnest folio
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Yup, its a known point of friction that is top of mind for us right now

median flume
earnest folio
median flume
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Another question, it says when I archive a price a new invoice cannot be created with an archieved price.

I have single currency prices if I archive them will existing subscription still run without problem and renew every month or it will get cancelled at end of current subscription period. Since the docs say a new invoice cannot be created for archived price

plain summit
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Hey! Taking over for my colleague. Let me catch up.

plain summit
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if you archive a price, it will be hidden for the new subscription, all existing subscription will still run with

median flume
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But it seems it will work.
Also a customer tried to pay just now and pricing page showed success page with a message enjoy the 7 days trial to the customer while I check in the dashboard that payment actually failed with highest_risk_level decline code.

Thanks for subscribing was shown to customer while dashboard says highest_risk_level and subscription did not activate.

It shouldn’t show success on failed payments.

plain summit
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Could you please share the related subscriptionId or the failed PaymentIntent?

median flume
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pi_1Lia6RJPyPZQC2jv3YX4oevT

plain summit
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Thanks for sharing, taking a look