#Wormster

1 messages · Page 1 of 1 (latest)

rustic nebulaBOT
zealous wind
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What was the outcome?

supple matrix
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I was expecting something to be present in requirements.currently_due for the onboarding account

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or at least that's what was happening when I tested it before

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It's only stopped working as of this morning

zealous wind
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Can you share an account?

supple matrix
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Yep, bear with me

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I'll create a new account with address_no_match as the first address line

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acct_1LichYFzfgHJjvBT

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See anything interesting in there?

zealous wind
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So that seems like expected behaviour

supple matrix
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Weird cause it was definitely requesting further validation before today and I haven't changed the location of the connected account

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Maybe I'll try with a test value for a different field

zealous wind
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I think this may be because you used the 1901-01-01 DOB, which triggers a successful verification

supple matrix
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ok good call, I'll try with another DOB

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So I've tried with address_no_match and a random DOB, still not requiring any further verification

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so strange

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I swear this was working yesterday

regal palm
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Hey, taking over here. Let me know if there's any follow-up Qs I can answer!

supple matrix
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I'm just a bit confused as to why nothing seems to be triggering a failed validation anymore!

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if you create an account at your end with values that are supposed to trigger validation, does it work for you?

regal palm
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Sorry for my late reply but not getting you issue, could you please describe all the steps in order to try reproducing and share the requestId on each step ?

supple matrix
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Ok one sec

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So I create an express account with Stripe::Account.create()

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use the returned account id to get a link to the onboarding flow with Stripe::AccountLink.create()

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When going through the flow, I click all the buttons to fill in test details but, on the personal details step, I enter my DOB as 01-01-1989 and first line of address as address-no-match

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I then carry on through the flow and submit at the end

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This would normally result in the requirements.currently_due for the account to contain personal.validation.further_validation or something like that

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and for the account to not have charges enabled

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This was working consistently until this morning. Now, no matter what I do, I cannot trigger a failed validation

velvet solstice
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Hi there 👋 I'm jumping in as my teammate needed to step away, please bear with me a moment while I catch up on the context here.

supple matrix
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Thanks, I appreciate the whole gang getting involved 😅

velvet solstice
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Do you have an example of an account from before where you saw different behavior?

supple matrix
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let me have a look

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acct_1LiJ1dFjX83g6vUO -this was a test account that I didn't complete the validation check for

velvet solstice
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Thank you, looking at that account I see that it is missing verification.additional_document, so I think we need to specifically be looking at the scenarios mentioned in this section where certain combinations of verification data are used to simulate requirements:
https://stripe.com/docs/connect/testing#simulate-requirements

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I'm working on whipping up a new Express account to see what I see.

supple matrix
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yeah so yesterday I was testing with address_no_match for the first line of the address and 01-01-1902 for the DOB

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and that was trigging the verification.addional_document

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but those same values don't work today

velvet solstice
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First account went straight to complete when using address_no_match and 01-01-1902. Trying with a different combination of values

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I'm seeing the same behavior if use 01-01-1901 as the DOB.

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When I pivoted to creating US accounts instead of GB, then I see the address validation failing as expected (due to address_no_match) but I'm not seeing that raise the verification.additional_document requirement.

supple matrix
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interesting

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so there's just nothing in the requirements.currently_due array?

velvet solstice
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Since it is a US account and I'm requesting the card payments capability too, it's raising requirements about address information.

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Testing one more scenario, but it's looking like I'm going to need compile the findings from here and reach out to my peers that build this functionality to have them investigate further.

supple matrix
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I mean if there's any combination that gives me a xxx.validation.xxx result in the requirements.currently_due array, I'll take it

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it doesn't have to be address

velvet solstice
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I used a random DOB and address_no_match while creating a GB-account, and the result is an account that has individual.verification.document as a requirement in eventually_due. I don't think I've seen anything put into the currently_due hash in my testing.

Would creating a US account work for your test flow? They're more strict about address validation and may be easier to get into a state where it has requirements that are needed.

supple matrix
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Yep, that would work. I just need validation in currently_due so I can test a state on the frontend

velvet solstice
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Sweet, could you try creating an account with country set to US, and you may need to request the card_payments capability along with transfers. Then you should be able to use address_no_match to create a failed address validation which requires new address information to be provided.

supple matrix
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Ok I'll give it a go, thank you!