MusoAndy | Stripe Developers | Page 1

stoic latchBOT Sep 16, 2022, 9:15 AM

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hidden reef Sep 16, 2022, 9:16 AM

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Hi there!

paper ermine Sep 16, 2022, 9:16 AM

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Hello

hidden reef Sep 16, 2022, 9:16 AM

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My code just hangs for 3 minutes doing nothing, no exception error... it just hangs.
So you don't get any error messages from Stripe?

paper ermine Sep 16, 2022, 9:17 AM

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No, there is no log recorded. It's as if there is no communication at all.

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It just hangs.

hidden reef Sep 16, 2022, 9:17 AM

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That's odd. Maybe Stripe is blocked by your server?
Could you try this tool from your server? https://github.com/stripe/stripe-reachability

paper ermine Sep 16, 2022, 9:20 AM

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Sorry, but how do I run it from the IONOS server?

hidden reef Sep 16, 2022, 9:20 AM

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I'm not familiar with IONOS server, so not sure.

paper ermine Sep 16, 2022, 9:21 AM

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I can FTP it onto the site, but not sure how to start it.

hidden reef Sep 16, 2022, 9:21 AM

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But it looks like there's an issue with your server configuration, you need to make sure that the server can reach api.stripe.com

paper ermine Sep 16, 2022, 9:21 AM

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Can I call it from my app?

hidden reef Sep 16, 2022, 9:21 AM

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You would need to SSH into the server, upload the stripe-reachability code, and then run ./bin/test.sh

#MusoAndy