#naajikhan
surreal jay
crystal wraith
👋 How can I help?
manic breach
and added it but when i try to download any invoice and receipt its not showing footer in pdf
will it take time
crystal wraith
Is the invoice you viewed created after you add the footer?
manic breach
also in view and also when i am sending them again
existing invoices /receipt
from here
crystal wraith
Footer will only be present in the new invoice created after you add the footer
Not on existing invoice
crystal wraith
Could you share the invoice ID?
crystal wraith
Sorry, I mean the invoice ID in in_xxx format?
manic breach
in_1LhmSILD2691pv0JXniShWEG
river sage
Hey! Taking over for my colleague. Let me catch up.
river sage
in_1LhmSILD2691pv0JXniShWEG
How did you set a footer to this invoice, was it using the API ?
https://stripe.com/docs/api/invoices/update#update_invoice-footer
Or after updating the invoice settings of the customer?
https://stripe.com/docs/api/customers/update#update_customer-invoice_settings-footer
It looks like that invoice was created at 2022-09-14 03:40:06 +0000
And you updated your account invoice_setting at 2022-09-16 06:54:05 after two days
https://dashboard.stripe.com/logs/req_3R1YYm2uf5Lco1
Which is normal that you are not seeing the added footer, you should see it in the next created invoices
manic breach
yes i created it through dashboard
oky it will work for me if it appears on the coming invoices
also i have a question, can I add different content in receipts and invoices
?
river sage
Here is the list of things you can do while customizing invoices:
https://stripe.com/docs/invoicing/customize
manic breach
These i have checked
just want to confirm can they both have different content like
i want to add one note but i want to show thatin invoice only not receipt
river sage
Sorry, but not sure I'm following your question, when saying "both", you refer to what items? invoice and receipt ?
manic breach
Yes both i mean receipt and invoice
I want to add one note in invoice not in receipt
river sage
Unfortunately, you can't