#Vilius_Siuksteris

1 messages · Page 1 of 1 (latest)

proud coyoteBOT
pure barn
#

Hi 👋 if this was due to a dispute being raised, then there is a setting to automatically adjust the state of a Subscription when a dispute is raised. You can find that in the Manage disputed payments section of this page:
https://dashboard.stripe.com/settings/billing/automatic

If this is in regards to a refund that you manually issued, then no, there is not a way to automatically adjust Subscriptions because of that. You can however update your code that is creating the refund so that it immediately takes action on the related Subscription after creating the Refund object.

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

cinder finch
#

Thanks!

#

The thing is that we are listening to your events, and refunds will be managed through your dashboard. So once we get a refund event, we do some things on our side, however, subscription remains active on your side. So from what you are saying, after the refund is successful (i.e. you send us refund event) we would need to send an update to your API that would cancel the subscription, is that right?

pure barn
#

Correct

cinder finch
#

Thanks

pure barn
#

Any time!