#chemuturi-subscription-rety
1 messages · Page 1 of 1 (latest)
Hi 👋 yes, you can use the settings in the Manage failed payments -> Use custom retry schedule for subscriptions section to configure a custom retry schedule for subscription payments:
https://dashboard.stripe.com/settings/billing/automatic
Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.
But if I want to change the dates i.e., provided as 1, 3, 5, 7 to 9, 15, 18, 24. Will this be achievable?!
No, that is not possible.
If I want to achieve in such a way, is there any solution?!
Not easily, you would need to build the logic to track the timing on your end and then use that to trigger new payment attempts within Stripe. The reason you can't set retries to occur on specific dates each month is because 1) not all Subscriptions have monthly prices and 2) not all Subscriptions have their billing cycle anchor pinned to the first day of the month. You can accomplish the latter by explicitly controlling the billing cycle anchor for your Subscriptions, and if they're all pinned to the first of the month then you use the custom retry schedule to control when the retries will happen and they'll align to the same time each month (as long as you don't set a delay longer than the shorter months).
Can you brief with an example?!
Happy to, this guide does a good job walking through the different approaches available to control the billing cycle anchor for new and existing Subscriptions:
https://stripe.com/docs/billing/subscriptions/billing-cycle