#nazestri
potent glade
plush roost
What specifically do you mean by "handle the trollies"?
mint hawk
We would like to disable the possibility for old programmers to make payments.
So, we need just regenerate de API?
plush roost
Well it depends on what kind of access your old programmers have - if they JUST have the API keys, then you'd just revoke those keys and generate new ones
mint hawk
I don't know what data they have access to...
I guess only APIs... unfortunately we no longer have relations with them, we have to move without contacting them...
what should we see beyond API?
plush roost
Again, it'll help to know exactly how their integration worked before - is connect involved? are you taking over their old stripe account, or are you creating an entirely new account and moving traffic to that?
It's hard to help without fully understanding what the integration looked like before, and some of the terminology you're using isn't clear
mint hawk
We can have a italian support?
plush roost
If you need support in italian you'll want to go to (https://support.stripe.com/contact)
mint hawk
I don't know what configuration they have, I'm not a technician.
the Stripe account is ours, we are in possession of all the payment tokens of our customers.
we just want the security that the old programmers with the new API generated, they cant use the tokens.
I wait 3 day for italian support… dosent exist 😅
plush roost
Sorry about those delays - I know sometimes they get backed up with requests (I'd recommend writing in again just to try)
If it's just a matter of making sure the old programmers cannot access the tokens/objects through the API then yes, revoking the keys will be enough and you'll probably want to double check that they don't have dashboard access
mint hawk
Ok well! I need only this information!
I delete all contact on our account stripe with the name of old programmers.
And next time we re-generate the API