Haneesh | Stripe Developers | Page 1

indigo frostBOT Sep 14, 2022, 1:34 PM

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twilit glen Sep 14, 2022, 1:34 PM

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👋 on the page itself it says the card was declined.

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Do you have an example PaymentIntent ID that I can take a look at?

gaunt portal Sep 14, 2022, 1:36 PM

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Nope. The user is currently trying to pay

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With Indian, US cards it got declined

twilit glen Sep 14, 2022, 1:37 PM

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It could be their issuer declining the payment.
Without more information, its impossible to tell.

gaunt portal Sep 14, 2022, 1:37 PM

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ok

twilit glen Sep 14, 2022, 1:38 PM

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Once you have more information, you can reach out to our support team as they're better geared towards looking into declines/failed payments
https://support.stripe.com/?contact=true

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

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