sarah974

[worthy sand]

👋 Thanks for reaching out
Is there a specific use case you're trying to account for?

[covert pollen]

everything is good for stripe

i have create account in stripe. But in my store when we arrive for payment i ve good error

i m in reunion (RE) is a country in france (FR). For prestashop I m in RE , not FR.

[worthy sand]

Can you share the ID (req_xxx) of the failing API request?
https://support.stripe.com/questions/finding-the-id-for-an-api-request

[covert pollen]

no request exist

the button paid : is off

nothing is arrived when we check pid

paid

i m sorry my english is so bad

[worthy sand]

No worries about that 🙂

Can you see in your dashboard if you have any error calling API?
https://dashboard.stripe.com/logs

Can you inspect the network in your browser and see what call does your frontend is doing

[covert pollen]

perhaps i neenot for paymentd change in

soory no error for payment

<button type="submit" disabled="disabled" class="btn btn-primary center-block">
Commande avec obligation de paiement
</button>

[worthy sand]

Sorry but I'm not understanding you issue, I need further information. Did you tried to inspect your network using devtool of your browser and see what API request is throwing that error ?

[covert pollen]

Uncaught (in promise) IntegrationError: Invalid value for paymentRequest(): country should be one of the following strings: AE, AT, AU, BE, BG, BR, CA, CH, CI, CR, CY, CZ, DE, DK, DO, EE, ES, FI, FR, GB, GI, GR, GT, HK, HR, HU, ID, IE, IN, IT, JP, LI, LT, LU, LV, MT, MX, MY, NL, NO, NZ, PE, PH, PL, PT, RO, SE, SG, SI, SK, SN, TH, TT, US, UY. You specified: RE.
at K ((index):1:62227)
at J ((index):1:62298)
at new n ((index):1:168856)
at Cr ((index):1:250311)
at e.<anonymous> ((index):1:307997)
at e.paymentRequest ((index):1:130538)
at payments.js:2:48775
at s (payments.js:2:67144)
at Generator._invoke (payments.js:2:66897)
at Generator.next (payments.js:2:67507)

is that?

[worthy sand]

This is the javascript log of the Promise, I want to see with you if there is an API call behind, you can check this guide in order to analyze the requests:
https://developer.chrome.com/docs/devtools/network/ if you are using Chrome for example

[covert pollen]

thank you. il will see taht. i need to work. I see that this night

[worthy sand]

Yeah of course! Feel free to come back if you have any follow up Questions in the meanwhile 🙂