#boybimps-subscription

1 messages · Page 1 of 1 (latest)

short dirgeBOT
willow obsidian
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boybimps-subscription

rugged stump
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Hi, yes but unfortunately it didn't finalize and charge. It's recurring daily btw, the daily generated invoices are still on Draft status in Subscription > Invoices.

Then we tried test clock feature, it finalized and charged successfully but showing only in the Subscription > Events not in the Subscription > Invoices.

Is it okay to message here the test customer id and subscription id?

willow obsidian
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Could you share the subscription ID (sub_xxx)?

rugged stump
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sub_1Lfim7AsY853cIuSp4MXIFvH here.

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I'm checking it now the Sept 9 generated invoice, was recently finalized and charge yesterday Sept 13. And for the Sept 10 generated invoice just finalized and charged 5-10 minutes ago.

willow obsidian
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After checking, it looks like there is a delay on our end. There are folks working on getting this fixed, but it hasn't been fully resolved yet. We don't have a specific timeline yet, but I imagine things should be getting back to normal soon. Feel free to head out if you need to - this is primarily affecting test mode, and shouldn't have an impact on the finalization of your livemode invoices.

rugged stump
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Oh I see, that's why.

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Another question, is it okay if the customer didn't set a default payment method/card? I just assume that Stripe will use the initial payment method/card during the first checkout subscription for the following renewal charging

willow obsidian
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How did you create a subscription currently?

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If you use Checkout Session to create a subscription, the payment method will be saved for future cycle charges

rugged stump
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Yes, I used Checkout Session > mode: subscription. I see, I can just leave it as it is and don't set a default payment.

willow obsidian
rugged stump
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Okay I will. Thanks a lot @willow obsidian! I hope you always have a great meal everyday! ❤️

willow obsidian
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No problem! Happy to help 😄