#kc_dh_ff

1 messages ยท Page 1 of 1 (latest)

thick plankBOT
austere zenith
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Hmmm, I don't think that should be happening. Do you know what API version you're using to pass in the information?

crystal plaza
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Let me check - how do I tell?

austere zenith
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I can look for you. What is your account ID?

crystal plaza
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@austere zenith Is that something I can find in the Stripe Dashboard?

austere zenith
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Yeah, if you click on the person icon at the top right and select profile, then scroll down to the bottom of the page

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It looks like acct_abc123

crystal plaza
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Got it: acct_1GEJWxIPZOhJxgVB

surreal nova
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๐Ÿ‘‹ stepping in as two-shoes needs to step away

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Can you also provide an account ID of a Connected Account that you created where you pre-filled information?

crystal plaza
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Let me check

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Here is a recent one - not sure how much pre-filled data it has or not

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acct_1LheEFRTCAlLv5m9

surreal nova
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Okay so yeah looks like you did prefill the business type for that account. So you are saying that when you send them through Onboarding they are still seeing the page to select the business type?

crystal plaza
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Yes, and there are a number of other options that we would like to prefill but don't see a way to - like usually the last screen they see has 'fullfillment' information

surreal nova
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Hmm okay so I don't think you are referencing the Stripe Standard Onboarding flow then.

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There shouldn't be a fulfillment screen in the Standard Connect Onboarding flow

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Are you sure they aren't going through Onboarding via the Stripe Dashboard

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Do you have a screenshot of the flow that you are talking about?

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Or, are you using an Account Link to send the user through Onboarding?

crystal plaza
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I believe we are using account link - it's for a Standard account, and the user get's redirected to Stripe where they are asked the questions.

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I will get screenshots

surreal nova
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Okay that'd be great. I'll test real quick as well

crystal plaza
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Here is one of the screens - we can't seem to pass this information in so it get's pre-filled

surreal nova
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Ah okay yes that is the Standard Connect Onboarding flow

crystal plaza
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Right

surreal nova
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Didn't realize we had added that to this flow. I haven't run through it in a bit. But yeah, there is no way to pre-fill this information. It is used to help with underwriting checks and there isn't anything that maps to the API for this.

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Likewise it is true that you can't pre-fill the phone number that is associated to the Standard Account as that is sensitive data for their login that we don't expose to the platform.

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That said, I do believe the industry should get prefilled

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So that part is concerning if you are not seeing it be pre-selected or pre-filled?

crystal plaza
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Ok can you tell me where to pass that info in the API?

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I am not sure where to pass it. All our connected accounts are landlords and the industry should always be 'Travel & Lodging --> Property Rentals'

surreal nova
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Looks like you would want 6513

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For Real Estate Agents and Managers - Rentals

crystal plaza
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Ok I see that - but the issue is, if you go to that link, on the left there is a link for the various 'MCC' codes. Click that and it doesn't list our code. It also says the following above the codes: "Below is the list of supported MCCs you can use when creating Custom or Express accounts."

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What about Standard?

surreal nova
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Huh surprised our docs state that... we do support setting these MCCs for Standard too if you create the account. I think the doc is just out of date and I'll get that fixed up. What MCC do you want to specify?

crystal plaza
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One sec...

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Well if you go through the setup, the list it provides on Stripe has 'Travel & Lodging --> Property Rentals'. Can you get me the Mcc for that?

surreal nova
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Okay looked at your Connected Account you provided. So the MCC for these Connected Accounts is indeed 6513. However, you are right that there is a level deeper for Industry that we collect from the Account Application collection. So this is actually similar to the above where this piece isn't specified in the API so it can't be prefilled. Sorry โ€” clearly a little out of date with my familiarity with this Standard Connect Onboarding.

crystal plaza
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ok - what about the shortened descriptor?

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Can this be pre-filled?

surreal nova
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Sorry, missed the follow up here

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Yes that should be the settings.card_payments.statement_descriptor_prefix

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I think we will pre-fill this for Standard accounts. We definitely do for Express/Custom so I assume we do for Standard, but I haven't actually tested with Standard with this parameter

crystal plaza
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Ok I will try - thank you