anh3608 | Stripe Developers | Page 1

timid dustBOT Sep 13, 2022, 5:01 PM

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honest mesa Sep 13, 2022, 5:02 PM

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Hi there

upper fern Sep 13, 2022, 5:02 PM

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Hi

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Can I attach a video for you to see the issue?

honest mesa Sep 13, 2022, 5:03 PM

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That would be great.

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Even better if you have a site where we can reproduce

upper fern Sep 13, 2022, 5:03 PM

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yes, let me get the link

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https://24hourwristbands.com/?sandbox_payment=1

24HourWristbands.Com

Wristbands | Buy Custom Rubber Bracelets, Silicone Wristbands and o...

Design and order your own custom silicone wristbands / rubber bracelets with personalized message and artwork. Easy ordering, quick production and low prices. 24 Hour Wristbands offers you the finest selection of Personalized wristbands including silicone wristbands, Custom Silicone Wristbands, Custom silicone bracelets, Rubber Bracelets made to...

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please add any item to cart and go to checkout

honest mesa Sep 13, 2022, 5:16 PM

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Thanks, give me a few mins to look

upper fern Sep 13, 2022, 5:16 PM

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thanks for helping me

light heron Sep 13, 2022, 5:20 PM

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That's a very odd issue that must be related to the browser's configuration. Have you updated to the latest version of the browser and restarted your computer?

upper fern Sep 13, 2022, 5:21 PM

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my browser is up to date

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i haven't try restart my computer. I did try to restart browser couple times

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let me restart my computer. be right back

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doesn't solve the issue

light heron Sep 13, 2022, 5:27 PM

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Is your OS also up to date? What version are you on for the OS and the browser?

upper fern Sep 13, 2022, 5:30 PM

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yes, everything should be up to date.
Windows 10 Pro Version 21H1
Firefox Version 104.0.2 (64 bits)

light heron Sep 13, 2022, 5:35 PM

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I'm not able to reproduce on my end. Everything on that website works as expected

upper fern Sep 13, 2022, 5:36 PM

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have you tried clicking between different input? It happens to me after clicking back and forth, between card input, email input and address input

light heron Sep 13, 2022, 5:38 PM

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All the form elements work as expected for me, so I'm not sure what to tell you. Is it possible your keyboard/mouse is broken and causing erroneous inputs when clicking?

upper fern Sep 13, 2022, 5:39 PM

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It doesn’t happen when I try on other browsers such as Chrome, Edge and Opera

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I am installing latest window update now.

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very weird. Still happening after window update. I will check with other PC and report back. Thanks for your help

#anh3608