#Tokrah - Test payment

1 messages · Page 1 of 1 (latest)

loud island
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Hello, is Dokan a plugin for Woocommerce here?

near peak
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Yes it is

loud island
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Did you write the serverside or clientside code for this page? Or is it all from Woo and Dokan?

near peak
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But everything worked perfectly on my local environment

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It's all from Woo and Dokan

loud island
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I ask because we don't develop those plugins so unfortunately we don't know much about them.

near peak
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I had like no dev for the payment processing

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Last week, my test were just OK

loud island
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In that case, I would recommend reaching out to the plugin's developers, they will have a better idea of what is happening here

near peak
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I'm pretty sure this is a stripe related issue

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Yestarday, it took more than 12 hours in order for Stripe to realize that I have changed my redirect URL in Connect

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Now, the message :
Error: Invalid Payment Source: Payment processing failed. Please retry.

is kinda self-explanatory : it's like test wirecards doesn't exists or have a problem, isn't it?

loud island
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That actually doesn't look like one of our error messages as far as I can see. It looks like that plugin is wrapping one of our errors but it is hard to tell which

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Even so, the next step is to talk to them, if neither you nor Stripe owns the code there isn't much we can do to look in to this unfortunately, and any fixes in the client side code would need to go to the dev anyway