#umbra-verification

1 messages · Page 1 of 1 (latest)

mellow dock
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I can try to, what's up?

somber solar
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Well, I implemented the check for connected accounts when I tried to download the files. But I'm not sure if I'm providing all the necessary files or attaching them correctly, so I'd like to check that. When I download any files, I immediately get an error saying they don't pass verification because the data doesn't match, which makes sense, but is there a way around it so that the contents of the files are not verified, and I just see a list of what still needs to be downloaded?

mellow dock
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not sure what you mean by "downloading" files. Do you have an example of something I can look at? Quite lost right now

somber solar
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Yes, one minute

mellow dock
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just want to make sure I'm asking my user for all the necessary files
the requirements hash on the Account object tells you exactly what's needed

somber solar
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Ok, is there a way to check this to make sure I've understood the documentation correctly and defined the requirements correctly?

mellow dock
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the account becoming verified in test mode after you create it and provide all the information, I would say

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overall I highly suggest not doing any of this at all , you should either use Express accounts, or redirect Custom accounts to the hosted onboarding to collect all this information, building this infrastructure yourself is a large engineering effort

somber solar
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I would be happy to do exactly as you say, but unfortunately, my customer wants an option of exactly this implementation
So I need real files to test this and there is no way to bypass the file content check?

mellow dock
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we have test files for it

somber solar
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Thank you, you have helped me a lot. Does this work with company verification documents as well?

mellow dock
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as far as I know it should

somber solar
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Thanks, I'll definitely check it out

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Does the file name matter?

torn nymph
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Hi! I'm taking over this thread.

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I don't think so, but I recommend testing this in test mode to see how it works.

somber solar
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For some reason it doesn't work for me

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In all 3 cases, I downloaded the file for successful verification

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can the reason be that in this case the business type is individual?

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And yes, I'm doing it in test mode

torn nymph
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Can you share the request ID (req_xxx)?

somber solar
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req_gYwBHy8FaH7zWF

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Yes, I did it above. Do you need any more data?

torn nymph
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Thanks! Give me a few minutes to look into this.

somber solar
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Thanks, I'm waiting

torn nymph
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It looks like there is a lot of information missing from that account. Generally the flow is:

  • create the account
  • provide KYC info like name/address/DOB/tax ID/social security number (<== the step that you forgot)
  • Stripe will then check all that information
  • if we can’t verify the person from that information, then we ask for a document and you upload one
somber solar
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Well, I don't ask the user for all of this information, except for the tax ID number, and I expect that information to be obtained through documents. Can't I just upload the documents?

torn nymph
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Like I said above, you need to provide all this information (name/address/DOB/tax ID/social security number) to Stripe. That's why we strongly recommend to use the Stripe onboarding that will take care of this for you: https://stripe.com/docs/connect/connect-onboarding

somber solar
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Ok, I understand why you recommend it and I can't use it yet.
So if I provide all this data, can I test the verification with documents?

torn nymph
somber solar
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Okay, thank you