#QuangPham
1 messages · Page 1 of 1 (latest)
Can you elaborate on the fund flow? Is it Destination Charge?
https://stripe.com/docs/connect/destination-charges#issuing-refunds covers pretty much it. You can use reverse_transfer: true
Yes so we can use reverse_transfer: true but its not guarantee to be successful
What we are afraid of is, The connect account sell something to their user, get their money from our platform account, then trigger refund for their user
But their bank account or card on file will also become invalid for us to claim back that money
The refund will be taken from the connected account balance (not bank account). If the connected account has balance, it can still be returned to the platform
yes thats correct, but what if it doesnt have any balance?
i'm afraid that there is no other way to claim back in this case
okay, thats what headaching my team