#Lennart-plugin

1 messages · Page 1 of 1 (latest)

edgy pecan
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hello! Can you share your account id so that I can take a closer look at how your integration works? You can find your account id by logging in to https://dashboard.stripe.com/settings/account. It'll be in the upper right hand corner and looks like acct_123

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For context, a receipt will automatically be generated if the email address is provided when making the API request, using the email address of a Customer object, or updating a PaymentIntent with a customer’s email address after checkout. More details / conditions are mentioned here : https://stripe.com/docs/receipts. If you're using the plugin, it'd be best if you reached out to the plugin developer for advice on how to pass in that metdata into either the Customer's email or the PaymentIntent (if you're using it).

marsh gulch
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Thank you. Unfortunately I currently cannot login to the stripe account.
Would the API public key help?

Thanks for the context as well. How would they need to send the e-mail inside the api request correctly? I think I found that once, but cannot recall now.

edgy pecan
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i'd suggest reaching out to the plugin developer as your first step. If they need help with how to pass in the email in the API request, they can reach out to Stripe. But because we don't know how their code works, there's not much we can do to help at the moment unfortunately.

marsh gulch
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Totally makes sense - thats why we tried doing so first, without great success. I was hoping to be able to provide them with a little more precise request.

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Alright but together with your response, I think they just need to move the e-mail address from the metadata property to the receipt_email in the paymentintent.

jolly spire
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Hey, can you share a Payment ID from your Stripe Dashboard (pi_xxx)?