#Eben-CustomerEmails
round pewter
Hi, creating this thread.
Specifically, for BIlling, you'd want to look at these settings: https://dashboard.stripe.com/settings/billing/automatic
To the above 5 lists, you'd want to listen to the Stripe Webhooks Events, https://stripe.com/docs/api/webhook_endpoints as no automatic emails are sent in these cases.
Once these events are fired, you can listen to them and manage emails on your end
plucky wraith
Thanks, I assumed that was the solution, but we didn't want to inadvertently send duplicate emails if something was already automated. This resolves my question, but I have two nice-to-have requests:
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It would be great if the Stripe docs had a definitive list of the events which trigger (or can trigger, depending on settings) emails to customers. I'd have much more confidence if that table existed.
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It would be nice if there was a convenient way to leverage the template used for the emails which Stripe does send for any other emails we choose to send in response to event hooks, for a consistent user experience.
round pewter
Thank you for these feedback, I'll share them with the team.