#VincentOng-connect-subscriptions
zinc quiver
That should be doable with Connect. Are you facilitating payments as the platform? Or are each of the locations handling their own payments, then just sending the platform money?
fleet yarrow
We are facilitating payments. Restaurants receive orders which are processed through to Stripe. We take a % cut of the earnings and the rest gets paid out to each restaurant location. How do we set it up in Connect to take another % cut of the payments and send that to the HQ account?
teal schooner
Connect and its fund flows are a fairly complex process, how familiar are you with them? ("none" is an ok answer, just need to know where to start, there's lots to read)
fleet yarrow
none
We are also only trying to do this for a small subset of our restaurant customers, not all of them because there are many customers and only some locations affiliated with the parent HQ location
teal schooner
so there's LOTS to Connect. I recommend starting here: https://stripe.com/docs/connect/explore-connect-guide
and read about the right Account types here: https://stripe.com/docs/connect/accounts
and which fund flow you want: https://stripe.com/docs/connect/collect-then-transfer-guide
or
https://stripe.com/docs/connect/enable-payment-acceptance-guide
for context, we typically don't detail fund flow and "how to set up" questions in this developer community channel. For help around how to set up with Connect, the Support Team at https://support.stripe.com/contact would be a better resource
fleet yarrow
thank you! how do i actually contact the support team? all i see are FAQs
teal schooner
https://support.stripe.com/contact
you might have to log in with your Stripe account (create a Stripe account if you don't have one, it should be free fwiw)
this link works to email without logging in https://support.stripe.com/contact/email?skip_login=true