DanTheGoodman-guest-customers | Stripe Developers | Page 1

drowsy harbor Sep 7, 2022, 3:59 PM

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Hi there

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codename_duchess needed to step away but I'm happy to take a look

jovial spire Sep 7, 2022, 4:01 PM

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no worries, basically on other threads that i couldnt respond to the issue is we had a new customer being created every time with checkouts. We dont have people make an account so we wanted to use guest checkouts so we can see their purchases all for the same email

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So per suggestions I set CustomerCreation: stripe.String(string(stripe.CheckoutSessionCustomerCreationIfRequired)), on the checkout session creation and the above links show that no customer was created, but I do not have that as a geust customer in our test dashboard

drowsy harbor Sep 7, 2022, 4:02 PM

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Gotcha. Taking a look

jovial spire Sep 7, 2022, 4:03 PM

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hmm ok wait https://dashboard.stripe.com/test/customers/cus_MLBqDCDGzC211u

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Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

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I see the customer as a customer, and they have guest payments connected

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let me try with a. novel email

drowsy harbor Sep 7, 2022, 4:03 PM

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Yep that looks right

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Let me know what happens when you try with a unique email

jovial spire Sep 7, 2022, 4:03 PM

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yep 1 min

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https://dashboard.stripe.com/test/payments/pi_3LfQjUCyQAg6NyoS0mTW3NCr

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Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

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https://dashboard.stripe.com/test/payments/pi_3LfQjwCyQAg6NyoS0MdnKp7G

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

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same email, 2 diff names

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no guest account created

drowsy harbor Sep 7, 2022, 4:06 PM

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Customers are based on email though

jovial spire Sep 7, 2022, 4:07 PM

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yeah I'd expect a single guest customer to be made though

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that both those payments would be under the same for

drowsy harbor Sep 7, 2022, 4:07 PM

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Oh I thought there was already a customer for that email

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But yeah looks like there isn't. Looking more

jovial spire Sep 7, 2022, 4:07 PM

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yeah I assume existing emails will just join of the existing ones under their email

drowsy harbor Sep 7, 2022, 4:17 PM

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Sorry, things got busy. Will circle back in a minute

jovial spire Sep 7, 2022, 4:18 PM

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no problem!

drowsy harbor Sep 7, 2022, 4:21 PM

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Huh interesting... so it looks like those payments are being considered to be related to cus_MO9R6vw9jjpP3J

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I admit I thought we only matched on email for guest customers, but that may be incorrect.

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We may use some other logic to match here with already existing customers

jovial spire Sep 7, 2022, 4:22 PM

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maybe the payment method because it was a test card?

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interesting, was that on the checkout session object?

drowsy harbor Sep 7, 2022, 4:26 PM

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jovial spire interesting, was that on the checkout session object?

Which part?

jovial spire Sep 7, 2022, 4:26 PM

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customer id

drowsy harbor Sep 7, 2022, 4:27 PM

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You can see the Relate payments when viewing one of those PaymentIntents

jovial spire Sep 7, 2022, 4:27 PM

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ah duh

drowsy harbor Sep 7, 2022, 4:28 PM

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Okay I just confirmed that the payment method itself is taken into account when determining how to match for customer/guest customer

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So yeah, it is actually beyond just the email.

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And we do take various factors into account

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Ah we actually lay this out here: https://support.stripe.com/questions/guest-customer-faq

jovial spire Sep 7, 2022, 4:38 PM

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ok hmm not sure how to test that on staging then

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because we have a millino accounts using that lol

drowsy harbor Sep 7, 2022, 4:40 PM

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What exactly do you want to test?

jovial spire Sep 7, 2022, 4:40 PM

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@drowsy harbor with the guest customers that are merged, do we get that guest customer id?

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Basically we want to get that guest customer ID so in our DB we can join all their purchases when they eventually make an account

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and link retention to single customers within mixpanel

drowsy harbor Sep 7, 2022, 4:48 PM

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Ah okay

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So you want to know, based on the outcome of the Checkout Session, what the associated Customer or Guest Customer is

jovial spire Sep 7, 2022, 4:49 PM

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yeah ultimately 2 goals:

Stop making a millino stripe customers
Link them all by email or payment method (which ever really, just need to have a constant one linked when we get the webhook)

#DanTheGoodman-guest-customers