Kromolabs - decline | Stripe Developers | Page 1

ebon vessel Sep 7, 2022, 1:29 PM

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Hi there. Can you share the payment intent id of the payment that was declined?

trail comet Sep 7, 2022, 1:30 PM

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No it isn't a payment intent, it's the result of an attach ( https://stripe.com/docs/api/payment_methods/attach )

Stripe API reference – Attach a PaymentMethod to a Customer – curl

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

ebon vessel Sep 7, 2022, 1:31 PM

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Ok. Can you share the request ID of the attach then?

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https://support.stripe.com/questions/finding-the-id-for-an-api-request

Finding the ID for an API Request : Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

trail comet Sep 7, 2022, 1:33 PM

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req_NBMfqpby7PwZQD

ebon vessel Sep 7, 2022, 1:40 PM

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Ok. Can you try one thing for me? Can you try creating a new payment method object with the same card details and try attaching that?

trail comet Sep 7, 2022, 1:41 PM

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Yes i tried several time this morning, i'll write here other request id

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req_lVTfzTH7IzMAEG

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req_HF3NuwGRXjNJbV

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I'll try to do it again now

ebon vessel Sep 7, 2022, 1:45 PM

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Ok I would reach out to support about this: https://support.stripe.com they would be able to provide more info on declines

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

#Kromolabs - decline