#krishnaKanabar-Invoice

1 messages · Page 1 of 1 (latest)

west whale
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Hi, looking

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Have you checked on Dashboard?

unborn ember
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"₹725.82 payment was initiated which requires an additional user action"

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I don't understand what action required from user to fulfill automatic recurring payment

west whale
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That's 3D Secure. It requires your user to be online and authenticate by themselve

unborn ember
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okay

unborn ember
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hii

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3D secure is related with my card or stripe???

tacit vapor
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it means your bank, or Stripe, require an additional authentication step.

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usually it's your bank since it's a law in India

unborn ember
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So my question can I disabl 3D secure in stripe?

tacit vapor
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no

unborn ember
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because for USD cuurency transactions I am not facing this issue....For INR users only I am facing this issue

tacit vapor
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that's the law in India yes

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please contact https://support.stripe.com/?contact=true instead, this channel is for specific coding and development questions.