#armandev-express-payout

1 messages · Page 1 of 1 (latest)

hollow hull
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Hi there 👋 do you have a screenshot of this behavior? I believe they should be able to update their payout accounts regardless of which type they are using?

slow tapir
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This is in test env

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I send a user to his express account dashboard using a stripe login link

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once the user enters there, he can only edit the existing one

hollow hull
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What's the account ID?

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Should look something like acct_abc123

slow tapir
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acct_1Lf9ANRErWydGvp8

hollow hull
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If you click on the pencil to edit the payout account, it should give you the option to overwrite the account on file and replace it with a new one. They can only have one default payout account, so this behavior is entirely intended.

slow tapir
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i understand they can only have only one default payout

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but can't they add multiple and select the default one?

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By looking into the documentation i found that you can add external accounts to a single account something like:
stripe.Account.create_external_account(id="acct_1Lf872RNFmbmSZuz", external_account="tok_1Lf8FNIudlrw5tcZjCnPS28C")

but this seems that does not work with express accounts

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so i thought that the user might have the possibility to do that in the dashboard

hollow hull
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Unfortunately not. The Dashboard is a bit more limited in that respect

slow tapir
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Okey so do i have any option to change all the express accounts we currently have to custom? so i can add external_accounts to them via API?

hollow hull
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There isn't a way to migrate from Express to Custom at this point. And, if you did, all the Express features you use would go away and you'd have to track/code them yourself, so that wouldn't be a good solution.

slow tapir
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Okey, so what would be your suggestion for this case? the client asked they want our users to be able to have one debit card and one bank account for their payouts

hollow hull
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You would have to re-onboard them as either Custom or Standard Connect accounts. There's no way to be able to flip back and forth between card and bank payouts on Express accounts without end-user intervention.

slow tapir
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Okey, thanks for your help

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Could we have multiple express accounts for the same user? so he could onboard the different payout methods

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instead of adding external accounts to the same connected account