david.tanner-disabled-account | Stripe Developers | Page 1

golden void Sep 6, 2022, 8:58 PM

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Unfortunately we don't have the tools or the context to help with this sort of thing. I wish I could help, but this chat is focused on developers and API integration questions.

Our support team will be able to assist you better than I can and you should be able to get ahold of them without signing into your account here: https://support.stripe.com/contact/email

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lusty wagon Sep 6, 2022, 8:59 PM

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golden void Unfortunately we don't have the tools or the context to help with this sort of t...

Thanks two-shoes. I will try emailing again....

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I would love to work with support. But our typical channels have been disabled without warning.

golden void Sep 6, 2022, 9:05 PM

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What's you account ID?

lusty wagon Sep 6, 2022, 9:06 PM

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I think it is acct_16CYBXLfZ7sis7FK ?

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I'm in development as well, so I fully appreciate that this is the wrong channel. 😦

golden void Sep 6, 2022, 9:20 PM

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I see. Does it let you select chat when you choose something other than other in the dropdown?

lusty wagon Sep 6, 2022, 9:23 PM

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It does not, I tried them all.

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Every single one :/

golden void Sep 6, 2022, 9:30 PM

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Did you open an email thread already then?

lusty wagon Sep 6, 2022, 9:33 PM

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Yes, we did.

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Is there any way you can enable our ability to request a call or chat?

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I'm super sorry to even ask, this is just 100% killing us.

golden void Sep 6, 2022, 9:40 PM

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I cannot. My abilities are very limited unfortunately. All I can do is flag internally and try to have someone take a look.

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