#nmchenry01-finalize-invoice

1 messages · Page 1 of 1 (latest)

final cape
#

That's a good question. Do you have a request ID for the request that surfaced that error?

Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request

Finding the ID for an API Request : Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

gloomy geyser
#

Hmm, I don't think I do, unfortunately. The error surfaced from a Stripe Connect account that's linked to our parent account, and I don't have access to most API logs for that account.

final cape
#

What was the amount?

gloomy geyser
#

Also unknown in this case

#

Still digging through logs, and the only info I've got right now is the above

#

I would assume the minimum for an ACH Credit transfer would be a global value (IE, not account specific)?

final cape
#

Correct

gloomy geyser
#

Yep, I'm 99% sure that the charge wasn't for less than 50 cents, but also can't confirm with certainty. Thanks again for your help, will keep digging.

final cape
#

I'm going to test on my end too, so if I find anything I will circle back to this thread. It's odd we don't document that anywhere or mention it in the error message

gloomy geyser
#

req_us1pz45RfQR0fP

#

Found one of the request IDs that error'd out

#

Looking at it, it looks like user error on our part. I believe we attempted to finalize an invoice less than $.50

#

So I was wrong

final cape
#

ah, yeah that invoice is for $0.01 usd

gloomy geyser
#

Bingo. Thanks for your time and help!