#Tri-woocommerce-refund

1 messages · Page 1 of 1 (latest)

light verge
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Hello 👋
Let's chat here

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If i click on refund, the only amount i can pick is 0 Euro

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Unfortunately, we can't help with woocommerce integration as it is third-party. You'd likely want to reach out to their support team about this.

shell marlin
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Hi

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Well, they said everyhting is ok on their side..

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They said to contact you.

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How can i proceed to refund an order?

light verge
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I don't know why they would redirect you here as this is clearly their integration. We'd have no insights into how it works or is built.

Our team works with developers building integrations using Stripe's API. This is an integration built and maintained by woocommerce.

You can reach out to our support team to see if they're able to help but really, you'd want to push back and ask woocommerce to help
https://support.stripe.com/?contact=true

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

shell marlin
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Ok..Thanks

light verge
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NP! 🙂 Good luck