#ednonstop - Express

1 messages · Page 1 of 1 (latest)

heady pike
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Hi there
Could you please share what API are you trying to use ?

valid fiber
heady pike
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Thanks, can you share also the link in your dashboard where you are expecting to see the custom description ? if you could also share a transfer Id

valid fiber
heady pike
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Sorry but I'm not understanding your demand, the link you are sharing is a login url. My question the link to where you are expecting to see the custom description

valid fiber
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Well, i'm using login links API to display Express Dashboard in my mobile app for users

heady pike
valid fiber
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Yes, this is the question. Why i see them as custom into my main dashboard, but users with connected accounts see only standard description in my app via WebView

heady pike
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That's how the display on mobile application was designed, unfortunately without description

valid fiber
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Are you sure? I just tested

heady pike
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This is the web view no ?

valid fiber
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Yes, just look. "Payment from1"

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and here still the standard. The layout is not the problem i guess.

heady pike
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OK I see now, I miss understand your question at the begining, I'll try to investigate further

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juste give me couple of minutes please

valid fiber
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Okay, just make sure you understand that week ago i requested this feature to activate in stripe support and yesterday they did it, but still nothing changed

heady pike
valid fiber
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Yes, that's right

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i want to see this description in express dashboard too

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Wait a moment

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This was previous transfer

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The transfer with "payment from1" is:
tr_1Lf1nnCsmBaUST9m71G47lmB

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I did it when when started conversation with you

heady pike
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No worries, I'm analyzing this one

valid fiber
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Okay, I'll wait

heady pike
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Just I want to mention that transfer from the platform account are seen as payment on the connected account
for that transfer tr_1Lf1nnCsmBaUST9m71G47lmB
Here is the related payment in the connected account
https://dashboard.stripe.com/acct_1LUXtj2SROfEuvDF/test/payments/py_1Lf1nn2SROfEuvDFiwHvVulW
When you update the description of a transfer using this API
https://stripe.com/docs/api/transfers/update#update_transfer-description
you don't update the related payment description which is shown in the express dashboard
Unless something was activated as you mentioned by stripe support, I suggest you to go back to them as they know better your case

valid fiber
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So to update description in express dashboard i must use some another API i think

heady pike
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don't forget to pass the header Stripe-Account with the connected account Id

valid fiber
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Oh , i thought charges is something that i don't need in my case but know i understand

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okay I'll try thanks