SuperFedz-terminal | Stripe Developers | Page 1

clear cape Sep 6, 2022, 10:45 AM

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do you have a physical reader and is it turned on?

cursive heart Sep 6, 2022, 10:48 AM

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clear cape do you have a physical reader and is it turned on?

Yes i have a wisepos e. And inside stripe dashboard within test mode. "Last seen 3 seconds ago" So it is definitely online.

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My java application is being executed on the same network too

clear cape Sep 6, 2022, 10:52 AM

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can you do the steps at https://stripe.com/docs/terminal/readers/bbpos-wisepos-e#troubleshooting ?

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also look at the browser console and see what errors are there or what failed requests there are in the Network tab, feel free to share some screenshots

cursive heart Sep 6, 2022, 10:53 AM

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Having a look now

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Definitely passing through the correct information too which is strange as to why its not finding the reader

clear cape Sep 6, 2022, 11:00 AM

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cursive heart

can you expand those errors?

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my guess is your problem is https://support.stripe.com/questions/the-stripe-terminal-sdk-is-encountering-dns-errors-when-connecting-to-an-internet-reader and not being able to resolve the local domain name, which is a common problem

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fix is generally to change your PC to use Google/Cloudflare DNS instead of your ISP's servers

cursive heart Sep 6, 2022, 11:07 AM

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will it cause issues that im running my program on localhost:4242?

clear cape Sep 6, 2022, 11:09 AM

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oh yeah, it might, since the browser might block a non HTTPS domain contacting a HTTPs domain(the reader). That might be what the preflight error is. Good catch.

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I use glitch.com for my own Terminal testing app, not localhost

cursive heart Sep 6, 2022, 11:09 AM

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ill take a look

cursive heart Sep 6, 2022, 12:07 PM

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I've tried everything. DNS Changing, ip work and allsorts and nothing.

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Do you have any code i can try to see if its my code or network related?

fast mirage Sep 6, 2022, 12:15 PM

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Hi! I'm taking over this thread.

#SuperFedz-terminal