Sarvesh-connect | Stripe Developers | Page 1

brave creek Sep 5, 2022, 2:48 PM

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did you onboard the account and enable those capabilities?

formal kernel Sep 5, 2022, 2:48 PM

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from where to do it?

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I created 1 connected account but its status is restricted

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and it shows
Identity document
Required now
address Failed verification

brave creek Sep 5, 2022, 2:50 PM

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what type of account is it, Express/Standard or Custom?

formal kernel Sep 5, 2022, 2:50 PM

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custom

brave creek Sep 5, 2022, 2:50 PM

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why are you using Custom?

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it's the most complicated option and requires you to build a large onboarding experience yourself. Unless you have a large development team experienced with KYC and marketplaces you should not use Custom.

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I suggest using this guide : https://stripe.com/docs/connect/collect-then-transfer-guide as a fully worked example of creating and onboarding Express accounts and splitting a payment with them for payouts.

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