#TLShadow - py_

1 messages · Page 1 of 1 (latest)

proven zealot
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Hi there!

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Can you share an example of py_xxx that you cannot find on your account?

terse cairn
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yes , py_1LSOrmQU0IY6mRfRcea4CGGC

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i pretty much can't find any py through the search

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through i know the payment is there and it has a proper pi_ a kollegue provided me with screnshots wher ei can see it even with py .. though i'm simply unable to search for it

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ok seems to be connected to the connected state .. when i dive into the customer and take a look at payments .. i can see them in the list ... though nto by search somehow

proven zealot
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Here's the PI on your account: pi_3LRF1WHMkTeUpmqY1fnVUftU
This created a transfer between your account and a connected account: tr_3LRF1WHMkTeUpmqY1VrXt91i
which resulted in a charge on the connected account: py_1LSOrmQU0IY6mRfRcea4CGGC

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So it's expected that you cannot find that py_xxx on your account, since it's on the connected account.

terse cairn
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ah okay are the connected accounts searchable ?

proven zealot
terse cairn
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ah .. okay thank you

proven zealot
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Happy to help 🙂