johnny | Stripe Developers | Page 1

thorn fog Sep 2, 2022, 2:34 AM

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Hi there, there's no way to retrieve full credit card details from Stripe.

tawny brook Sep 2, 2022, 2:35 AM

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what would be your advice to migrating from stripe for a connected account?

thorn fog Sep 2, 2022, 2:37 AM

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I don't quite understand what you mean by migrating from stripe for a connected account, can you share with me more context?

tawny brook Sep 2, 2022, 2:40 AM

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I have a customer that has a connected account with stripe, they want to move from stripe to square.

Is this possible, aka can we provide them the customers credit card information
if not, is there a recommended approach for such a migration?

thorn fog Sep 2, 2022, 2:42 AM

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https://stripe.com/docs/account/data-migrations/pan-export This doc contains information about data export

Export PAN data

Securely export sensitive primary account number data.

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And you can contact Stripe support to start the migration https://support.stripe.com/contact/email?email=true&subject=Migration+away+from+Stripe

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tawny brook Sep 2, 2022, 2:45 AM

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Perfect! Thank you

thorn fog Sep 2, 2022, 2:48 AM

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No problem. I'd also like to make a correction, you can get the full credit card details via PAN export, you can find the migratable data in the doc that I shared earlier.

#johnny