Cameron_Cross - Recurring Payment Method | Stripe Developers | Page 1

west hedge Sep 1, 2022, 5:25 PM

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Hello! Can you clarify where you're looking and what you want to change exactly? Are you a customer or a business?

pseudo mist Sep 1, 2022, 5:29 PM

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For some weird reason this seems like a difficult question to ask and get an answer 🙂
I own a stripe account that is connected to my website. Each month I Pay stripe a service fee for stripe... can't remember, like $79US. It is currently deducted automatically from a registered credit card. I want to change that credit card.

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make sense @west hedge ? thanks for responding so quick

west hedge Sep 1, 2022, 5:31 PM

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I'm not familiar with a service fee like the one you're describing. Stripe fees are typically taken from your Stripe account's balance, not a separate card.

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This isn't really a developer question, so I recommend you contact support for further help: https://support.stripe.com/contact/email

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They're more familiar with fees and account issues like this.

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I'm curious, where did you provide the card information for the one that's being billed now?

pseudo mist Sep 1, 2022, 5:44 PM

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he he it's super old account that we barely use... I am going to double check everything... hoping not a stupid mistake like it's a bill for different software like sendgrid h ehehe

west hedge Sep 1, 2022, 5:45 PM

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I think it might be; it sounds really unusual for Stripe itself to charge a recurring fee to a credit card like you're describing. 🙂

#Cameron_Cross - Recurring Payment Method