#mani_maran - payment blocked
sour talon
charge API throws error
this is error we are getting
Payment blocked using Bank account ••••
This payment previously failed multiple times. Please contact Stripe support if this bank account is still active
grand tundra
Can you share the request ID (req_xxx)? Here's how you can find it: https://support.stripe.com/questions/finding-the-id-for-an-api-request
sour talon
py_1La06Q2EjgoXXYg2vgWiZJOH
grand tundra
Thanks! Yes it looks like there is an issue with the bak account you are using. For this type of questions you need to contact Stripe support (as mentioned in the error message) here: https://support.stripe.com/contact
sour talon
Ok thanks