#ppt - subscription
winged arch
👋 Hi there, Happy to help!
No there is no feature like that, so you need to develop that logic in your own integration
drifting acorn
@loud bloom it is possible to adjust quantities of existing subscription products via the customer portal, so assuming that you already have a single user licence on the sub for your admin user they could "buy" extra licences that way (does not appear that you can add *new * products though).
(I'm not a Stripe bod btw, we're just developing something very similar)
loud bloom
Yeah I thought it'd be an option, but we have currently two different packages with different prices.
drifting acorn
ah no good then
loud bloom
@winged arch is there a guide somewhere for something like this? I imagine I'm not the only one building something like this
I'm currently using the firebase Stripe integration. Not sure if I can continue with it for this use case.
winged arch
<@990930048490020874> is there a guide somewhere for something like this? I imag...
For what exactly you need a guide ?
loud bloom
Ideally something like "how to do enterprise license management in Stripe when using firebase"
winged arch
As I mentioned in the beginning, unfortunately we don't support that feature
loud bloom
If I understand it correctly, I can still do this via the API with this? https://stripe.com/docs/billing/subscriptions/multiple-products
I was just hoping to get some example tutorials of how to turn this into a nice portal where customers can manage their subscriptions, but sounds like I may need to start from scratch
winged arch
Yes, and feel free to come back if you have any follow up questions 🙂
loud bloom
After further research, it seems that I might need actually two tools - Stripe for payment gateway, and potentially something else for Subscription management.
jade viper
a nice portal where customers can manage their subscriptions
did you take a look at our Customer Portal?
loud bloom
@jade viper unfortunately it seems that it doesn't support multiple subscriptions
errant hemlock
Hi! I'm taking over this thread.
What do you mean exactly by "multiple subscriptions"? One customer has many different subscriptions, or one customer has one subscription with multiple licences? https://stripe.com/docs/products-prices/pricing-models#licensed Or something else?
loud bloom
We have a B2B subscription product with different tiers:
- Free
- Medium
- Large
A company manager needs to be able to buy several licenses at different tiers. For example, they could buy:
- 10 Medium licenses, and
- 5 Large licenses
Then, they can distribute these licenses to users within their team. Some users would get a medium license, and some a large license. I can do this distributing bit in my database and frontend.
errant hemlock
- 10 Medium licenses
So in that case you plan to create 10 different subscriptions, or a single Medium subscription with 10 licences?
loud bloom
A single subscription with 10 licenses
errant hemlock
Got it. And you tried the customer portal with this types of subscriptions and it doesn't work?
loud bloom
I didnt try it. In here https://stripe.com/docs/billing/subscriptions/integrating-customer-portal it mentions "The customer portal has the following limitations:
If subscriptions use any of the following, customers can only cancel them in the portal (they can’t update such subscriptions):
- Multiple products"
So it sounded like this will not be possible
errant hemlock
Oh right. Id you are using licences, then it's considered as "Usage-based billing". So it won't work with the customer portal, sorry.
loud bloom
Do you know how people usually solve this? Im currently exploring products like Chargebee
errant hemlock
Solve what part exactly? Stripe provides you with an API so you can build pretty much everything you need.
loud bloom
Getting a self-service customer portal for this use case
errant hemlock
Well like I said the customer portal won't work for this, so you would need to build this yourself.