#Peter Silie - Connect
crude violet
Hey! Bit of a broad question! Is there a specific use case you're trying to account for?
rare rover
Yes of course. My connected accounts are selling tickets and my fees per ticket 50cent each.
Fine so far.
Now they want to give codes to their customers to get free tickets but I want to charge 50cent regardless of the prive of the ticket.
My agreement is 50 cents per ticket, regardless of the price, so even with free tickets.
crude violet
What are the type of you connected account ? express, standard or custom?
What type of charges are you using ?
https://stripe.com/docs/connect/charges#types
if you have express or custom connected account you can take advantage of account debiting:
https://stripe.com/docs/connect/account-debits#charging-a-connected-account
rare rover
Its a Standard Account and this seems to be the Problem.
crude violet
So unfortunately you can't use the API I mentioned. You can note in your application (database) that a connected account owes the platform account fees, and in the next payment you add more application_fees
rare rover
Hm, that might be an Idea but if there is no application fee comming up, it's a problem.
It might be the best option to set up new Custom Accounts.
reef palm
I've got a couple of Standard Connected Accounts working well. I need the API function "charge" which is only possible with Express or Custom Accounts.
Now I wan't to switch the Accounts from Standard to Custom and as long es there is now way to do that automatically, I need to froce my customer to create a new Custom Account.
And I don't won't ask hom for all the Information, I wan't him to fill all fields.
from the other thread
rare rover
It's a question of "best practice" and to make it a easy as possible for my customers.
They will not be happy to do a second registration process
reef palm
I need the API function "charge" which is only possible with Express or Custom Accounts.
where did you read that
let me try to read the whole thread to get some context
would you mind giving me a second or two?
rare rover
Yes sure
reef palm
Actually there is no real/easy solution here
rare rover
So I need to ask the Customer for all his personal Information and fill it in myself?
reef palm
you have multiple ways but nothing perfect
you could either consider the Connect Account as a customer, collect their payment method and use that to charge them for the "application_fee"
rare rover
From a financial perspective, is that transparent?
reef palm
or you could reverse a transfer https://stripe.com/docs/connect/charges-transfers#reversing-transfers
or you'd have to create new Express accounts, but it would be easier using this https://support.stripe.com/questions/legal-entity-sharing
rare rover
I'm not sure. My customers already have sold for more the 100k each and I don't want to leave my platform. You might understand.
reef palm
I'm trying to give you the available options you have
rare rover
Yeah thanks. Might the Support be able to transfer accounts from Standard to Custom?
Manually
reef palm
no I'm afraid not
rare rover
Ok, I think I will ask them to create new Custom Accounts.
BTW: Can I create Custom Accounts via API?
rare rover
Well, not possible in Germany.
reef palm
why not possible?
The Express account onboarding flow is currently localized in English, French, Spanish, Bulgarian, Simplified Chinese, Traditional Chinese, Czech, Danish, Dutch, Estonian, Finnish, German, Greek, Hungarian, Indonesian, Italian, Japanese, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Slovak, Slovenian, Swedish, and Thai.
rare rover
Can't select Germany as a Country. There is only "United States".
reef palm
where are you seeing this?
rare rover
When I click on "Connected" and "Create new".
If I select "Express" the Country is only "United States".
If I switch to Standard, Germany is available.
I've seen, that Custom Accounts don't have a Dashboard. ☹️
reef palm
could you try to create the Express Account using the API
it's described in the link I sent you earlier
rare rover
With that, it's a lot of workload for me. I think I have to find a work around, otherwise this will end up in to much work.
arctic sky
you have to enable Germany in your settings for Express if you want it to appear as an option in the onboarding.
rare rover
Ok