battbot-Charge | Stripe Developers | Page 1

stiff cliff Sep 1, 2022, 1:04 AM

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Hi there

dusk trellis Sep 1, 2022, 1:04 AM

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Hi

stiff cliff Sep 1, 2022, 1:05 AM

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The Refund object should have some information inside it as well. Which information you are seeking?

dusk trellis Sep 1, 2022, 1:05 AM

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to print a physical receipt

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Like what you have when you pay
https://stripe.com/docs/terminal/features/receipts

Provide receipts

Use Stripe to provide your customers with receipts that meet card network rules.

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under the custom receipts

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it's a physical terminal, when you refund you are supposed to get a refund receipt with all the legal card reader information

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the emvARC, emvTVR, etc

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Like when you go to a store to get a refund to your card, there's a receipt that's printed that contains information for the card reader transaction which is legally mandatory for all card readers

stiff cliff Sep 1, 2022, 1:08 AM

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Have you checked the receipt_url inside the original Charge. I think it should update when the Charge is refunded

receipt_url

This is the URL to view the receipt for this charge. The receipt is kept up-to-date to the latest state of the charge, including any refunds. If the charge is for an Invoice, the receipt will be stylized as an Invoice receipt.

dusk trellis Sep 1, 2022, 1:09 AM

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the url is useless for us

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we need to print a receipt with specific fields

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your digital receipt in that url doesn't fulfill the legal guidelines for a physical printed receipt

stiff cliff Sep 1, 2022, 1:10 AM

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specifically you are looking for emvARC, emvTVR, correct?

dusk trellis Sep 1, 2022, 1:11 AM

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the AID, ARC, TVR, TSI, etc

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the cryptogram the card type, etc

stiff cliff Sep 1, 2022, 1:11 AM

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Would these parameters sufficient? https://stripe.com/docs/api/charges/object#charge_object-payment_method_details-card_present

dusk trellis Sep 1, 2022, 1:11 AM

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like the information included in this picture

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but for a refund

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yeah those fields are ok, but it's only available for charge

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i already have that information for a payment receipt. But i need similar data for refunds

stiff cliff Sep 1, 2022, 1:13 AM

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https://stripe.com/docs/api/charges/object#charge_object-payment_method_details-card_present-receipt

Stripe API reference – The charge object – curl

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

dusk trellis Sep 1, 2022, 1:13 AM

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because the refund data would be different than the initial charge data

stiff cliff Sep 1, 2022, 1:14 AM

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Can you elaborate, for example what would be different?

dusk trellis Sep 1, 2022, 1:14 AM

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everything

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it's a different card transaction

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all the bank transaction ids would be different

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You tapping a card to pay vs you tapping a card to refund results in different transactional data. The ARC, the AID, the TVR would all be different

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even if it's the same card

stiff cliff Sep 1, 2022, 1:17 AM

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I am not sure what you mean by "tapping to refund". By refund you always create an API on your side and targeting an already existing Charge Id

dusk trellis Sep 1, 2022, 1:18 AM

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no you don't. If the payment is done using Interac, the refund must be done by physical card during a refund

stiff cliff Sep 1, 2022, 1:19 AM

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Can you provide the Doc for that flow?

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I am trying to understand your current integration

dusk trellis Sep 1, 2022, 1:19 AM

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can you bring someone who is familiar with the in-person payment integration?

stiff cliff Sep 1, 2022, 1:20 AM

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That would be Support team. They may know better about a specific flow

dusk trellis Sep 1, 2022, 1:20 AM

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https://stripe.com/docs/terminal/payments/regional?integration-country=CA#interac-payments

Regional considerations

Learn about regional considerations for integrating Terminal in different countries.

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server-driven integration

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under the section Refund an Interac payment

stiff cliff Sep 1, 2022, 1:21 AM

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Ah okie that's much clearer now. Looking...

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Can I ask you to provide some example Id? An Interact Refund Id in your case

dusk trellis Sep 1, 2022, 1:27 AM

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we haven't been able to get that working yet so i can't provide an example. we are still in development

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we only have example in the test mode, but those don't have accurate emv data, not even for payments

stiff cliff Sep 1, 2022, 1:30 AM

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Got it. Can you still provide that test mode refund id?

dusk trellis Sep 1, 2022, 1:32 AM

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pi_3LcvYnJ93KfFVesb0g0T9GXz is the payment intent

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re_3LcvYnJ93KfFVesb0movxJy7 is the refund id

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we also have live payment and refunds for in-person but only for credit-card types. haven't gotten interac to work properly on the live environment

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we can see valid emv data for the payments, but refunds don't contain any emv data

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this is an example of a live credit card payment that was refunded : pi_3LcAiwJ93KfFVesb0ZjNSWXy

stiff cliff Sep 1, 2022, 1:48 AM

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Thanks for providing those IDs. You were right we don't surface the detail on Refund object even in this case.

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I am afraid I don't have anything to offer. Let's continue with Support and they would be able to route out the the specialized team

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In order to speed out conversation with them, I suggest explicitly telling them this is Interact Refund, with the Doc link you provided above

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And the example Refund receipt data you want on Refund (which fields/properties explicitly)

dusk trellis Sep 1, 2022, 1:56 AM

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how would i continue with suport?

stiff cliff Sep 1, 2022, 1:57 AM

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If you haven't reached out to them, here

torn brambleBOT Sep 1, 2022, 1:57 AM

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:question: Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

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