#JohnnyB-Link

1 messages ยท Page 1 of 1 (latest)

woven isle
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Hi there!

twilit granite
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Yooo bismarck

woven isle
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1/ yes phone is mandatory as it is how you confirm your Link account via 2FA.
2/ No, Link can only be offered aong side payment Element here.

twilit granite
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you've been super helpful with this in the past

woven isle
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๐Ÿ™‚

twilit granite
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gotcha

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is there an extra cost for using Link?

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back to the question, can we display an image for Link, which then takes you to a separate amd actual Link page?

woven isle
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No extra cost and yes you can do that. Can you clarify... you want to collect a PaymentMethod with Link or you mostly just want them to sign up for Link so that when they revisit your site they can pre-fill with Link?

twilit granite
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Sorry about delay

dusty mulch
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๐Ÿ‘‹ no worries (I'm hopping in since @woven isle had to head out)

twilit granite
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I want to offer the quickest possible payment experience, and then if the customer opts for convenience of acceleating future payments, they can do so after the payment page

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hi karbi!

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so what would oyu suggest?

dusty mulch
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If I'm understanding right - you just want a url that you can redirect your users to so they can choose to set up link for next time?

twilit granite
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excellent

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thank you

twilit granite
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Last question

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We are doing payments via IVR using Twilio Pay and Stripe, as well as sending a Stripe payment link that lands customers on Stripe Payment Element, all while the customer is on the phone.

When they use IVR, we ask them if they want us to store their CC information (this would be done as a credit card token on Stripe).

The same question can be asked (whether using Link or not) after they've checked out using the payment link.

Whether or not they used Link, we are saving their ANI/Phone number to recognize them in the future.

Our IVR is on the lookout to recognize the ANI of customers who opted to be remembered, and we ask the customer if they want to re-use the same credit card, and if they do, we want to associate the credit card token to the ANI/Phone, validate via 2FA, and then use it for payments.

How do we do this? Especially from the IVR payments?

dusty mulch
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Can you clarify what IVR payments are? That's an acronym I haven't heard before

twilit granite
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phone payments

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from an interactive voice response system

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to make a payment over the phone, press 1

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to receive a payment link, perss 2

dusty mulch
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Ahhh gotcha

thick smelt
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we want to associate the credit card token to the ANI/Phone, validate via 2FA, and then use it for payments.

How do we do this? Especially from the IVR payments?

I assume at that point, the Customer has a PaymentMethod object in Stripe (of type "card"), so you want to associate the PaymentMethod ID and fingerprint to a Customer's phone number