gyfis-ach-credit-pm | Stripe Developers | Page 1

queen chasm Aug 31, 2022, 1:15 PM

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Hello 👋
Can you share the PaymentMethod ID?

neat sandal Aug 31, 2022, 1:16 PM

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Hi! This happened for every customer we set an out-of-band invoice to; one payment method is src_1LcqaUIblPWRbK7qfpJRtj70 . Thanks!

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Now that I checked the details, it's actually a Source, which should be legacy as well - intriguing!

queen chasm Aug 31, 2022, 1:20 PM

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hmm look like the source was created internally so could be expected behavior
I'm not super sure, let me check with my colleagues

neat sandal Aug 31, 2022, 1:22 PM

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Yeah, we assumed as much - something like an internal payment method to "pay for" the invoice, which should be hidden, but is rendered in error. Thanks for looking into it!

queen chasm Aug 31, 2022, 1:25 PM

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are you integrating ACH Credit Transfer in your flow before invoices are paid out of band?

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can you also share the invoice ID that goes with this source?

neat sandal Aug 31, 2022, 1:26 PM

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No, we're not doing anything with the ACH Credit Transfers. Sure, the invoice ID is in_1LcqaSIblPWRbK7qmr5oyhPz

queen chasm Aug 31, 2022, 1:29 PM

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Gotcha. My theory is that since collection_method is send_invoice we're proactively creating a source that the customer can push the funds into

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re-confirming with the team

neat sandal Aug 31, 2022, 1:29 PM

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Thanks!

queen chasm Aug 31, 2022, 1:38 PM

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Yup just confirmed with the team

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do you have ACH credit transfer enabled under payment methods for invoice settings?
https://dashboard.stripe.com/settings/billing/invoice

neat sandal Aug 31, 2022, 1:46 PM

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Yes, we have that turned on 👀 is that an issue?

queen chasm Aug 31, 2022, 1:52 PM

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That's creating the sources proactively so that when you send invoice, customers have a source to push funds to

neat sandal Aug 31, 2022, 2:10 PM

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Thanks, that explains it! Is there a way of not doing this at all? We don't ever want the customers to pay this invoice, in this case.

queen chasm Aug 31, 2022, 2:11 PM

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You could try disabling the ACH credit transfer as a payment methods on the link I shared above

idle bearBOT Aug 31, 2022, 3:28 PM

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