dan-connect | Stripe Developers | Page 1

cerulean junco Aug 31, 2022, 3:05 AM

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hello! can you share the request id [0]? it'd look like req_xxx where you're seeing this error?

[0] https://support.stripe.com/questions/finding-the-id-for-an-api-request

cold ember Aug 31, 2022, 3:07 AM

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the most recent one it has is from the 24th, but i just tried again last night

cerulean junco Aug 31, 2022, 3:07 AM

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alright, can you share the request id?

cold ember Aug 31, 2022, 3:09 AM

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this is what it looks like

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I'm sorry but I don't know what a request id is

cerulean junco Aug 31, 2022, 3:10 AM

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Can you share your account id instead then? You can find your account id by logging in to https://dashboard.stripe.com/settings/account. It'll be in the upper right hand corner and looks like acct_123

cold ember Aug 31, 2022, 3:10 AM

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acct_1LBXH3Jj6EGVa3fW

cerulean junco Aug 31, 2022, 3:14 AM

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it looks like you're trying to delete a Standard account as a platform - https://stripe.com/docs/api/accounts/delete
Standard accounts created using live-mode keys cannot be deleted.

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why are you trying to delete the account?

cold ember Aug 31, 2022, 3:15 AM

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I have a few users signed up on my platform as recepients of money for a school project, but I want to migrate it to a new platform

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It's like a tutoring website, and I made a new version but want to delete these accounts and make them register again on the new version

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is the only solution to make a new Stripe account? I feel like that wouldn't be, because there should be the function to delete accounts made with the live-key right?

cerulean junco Aug 31, 2022, 3:18 AM

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you, as the platform, cannot delete live Stripe Standard accounts

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the Standard account owner can delete their own accounts if they login to their Stripe Dashboard

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why do you need to get connected accounts to delete their account though? Even if you made a new version of the website, you should be able to make use of the same Stripe account (as the platform)

cold ember Aug 31, 2022, 3:20 AM

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It's built on bubble and their API connects weirdly

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I've used the standard stripe api before with a MERN stack which is fine but the stripe API for bubble works a bit different for some reason

cerulean junco Aug 31, 2022, 3:24 AM

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i would suggest you talk to the plugin developer / bubble team instead and see what they recommend. I don't know how bubble works so it's going to be difficult for me to advise you.

#dan-connect