CreativeMutation-india-3ds | Stripe Developers | Page 1

heavy prism Aug 30, 2022, 7:56 PM

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hello, I recommend talking to Stripe's Support team at https://support.stripe.com/contact about that, they can help you with the 3DS requirements in India

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vestal pebble Aug 30, 2022, 7:56 PM

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they were unable to help me that is why i am here

heavy prism Aug 30, 2022, 7:57 PM

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what did they say

vestal pebble Aug 30, 2022, 7:57 PM

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i have tried to resovle this issue for the past two moths, but without any solutions, and I keep loosing my Indian clients

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can you please check the reason for decline : pi_3LcYTeH9md9B7zuY1yKEfgpi

heavy prism Aug 30, 2022, 7:58 PM

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can you clarify what Stripe Support said to you?

vestal pebble Aug 30, 2022, 8:00 PM

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...

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even though I have a Radar rule for requesting 3D secure for all indian customers

heavy prism Aug 30, 2022, 8:17 PM

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are you using a SquareSpace integration with Stripe?

vestal pebble Aug 30, 2022, 8:18 PM

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yes

heavy prism Aug 30, 2022, 8:19 PM

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and you haven't developed this integration yourself, right?

vestal pebble Aug 30, 2022, 8:19 PM

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I have already asked them, they say it's correct from their end.

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no no

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it's the Stripe Squarespace integration

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I haven't touched anything (and I guess it's not even possible as they don't have any setting to change the code on their platform)

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