fiyaz-question | Stripe Developers | Page 1

tawdry fiber Aug 30, 2022, 4:03 PM

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Hey @ebon dune! Best to just ask your question here

ebon dune Aug 30, 2022, 4:04 PM

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@tawdry fiber thanks for responding to me. Actually I have a detailed chat in this thread and otherwise I have to share all details again.

tawdry fiber Aug 30, 2022, 4:05 PM

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Unfortunately, you'll need to share the details. Wherever we left the chat, it should be fairly straightforward to summarize your exact latest question

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I read your other thread there's almost nothing in it that is important other than you use React Native, have an issue with Apple Pay and would ask your client to load a specific url and that's it

ebon dune Aug 30, 2022, 4:07 PM

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@tawdry fiber yes I asked only that the same guy will reply and he have an idea about it. anyway can you help me about this issue or should I ask to someone else

tawdry fiber Aug 30, 2022, 4:09 PM

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I can help yes, do you have the info?

ebon dune Aug 30, 2022, 4:10 PM

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yes I asked my client to open the link and share the video. yes I can confirm that the apple pay button us there in the page.

tawdry fiber Aug 30, 2022, 4:13 PM

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Please use this thread for discussion and shared the picture/video here

ebon dune Aug 30, 2022, 4:13 PM

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@tawdry fiber sorry i accidentally share the pic outside this thread. Now you can see it here

tawdry fiber Aug 30, 2022, 4:14 PM

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that's just a picture of a video, but yes I see they have the correct Apple Pay button showing in that case

ebon dune Aug 30, 2022, 4:16 PM

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yes i have taken screenshot from her video

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but in our app it is SDK is indicating that device is not supported

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yes i took a screenshot of her video

tawdry fiber Aug 30, 2022, 4:19 PM

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Can you share your exact code for that part of your app please?

ebon dune Aug 30, 2022, 4:20 PM

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do you want me to show the client side code or server side code

tawdry fiber Aug 30, 2022, 4:26 PM

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The client-side code

ebon dune Aug 30, 2022, 4:27 PM

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ok just give me a minute please

#

export const applePay = async (
isApplePaySupported,
presentApplePay,
amount,
confirmApplePayPayment,
description,
receipt_email,
name,
uid,
type,
plan,
setLoader,
navigation,
fromProfile,
) => {
// if (!isApplePaySupported) return
console.log(1)
const { error } = await presentApplePay({
cartItems: [{ label: planType, amount: ${amount} }],
shippingMethods: [
{
amount: amount * 100,
identifier: 'GEMS',
label: 'Subscription',
detail: 'Subscribe',
type: 'final',
},
],
country: 'US',
currency: 'usd',
requiredShippingAddressFields: ['emailAddress', 'phoneNumber'],
requiredBillingContactFields: ['phoneNumber', 'name'],
})
console.log(2)

if (error) {
console.log(error)
Alert.alert(error.code, error.message)
return
}

const { paymentIntent } = await fetchPaymentSheetParams(
amount,
description,
receipt_email,
name,
uid,
type,
plan,
setLoader,
)

const { error: confirmError } = await confirmApplePayPayment(
paymentIntent.client_secret,
)

if (confirmError) {
Alert.alert(confirmError.code, confirmError.message)
return
}
Toast.show({
type: 'success',
text1: 'Success',
text2: 'The payment was confirmed successfully.',
})
if (fromProfile) {
navigation.goBack()
} else {
navigation.replace('SelectUser')
}
}

#

i have this below check to verify the device support and it show the toast for not supporting

#

const checkApplePay = () => {
if (!isApplePaySupported) {
Toast.show({
type: 'info',
text1: 'Apple Pay',
text2: 'Please check you have a card added to wallet',
})
}
}

tawdry fiber Aug 30, 2022, 4:38 PM

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Can you confirm what you did for step 1 through 4 exactly https://stripe.com/docs/apple-pay?platform=react-native#merchantid
1/ How did you initialize StripeProvider and what did you pass in merchantIdentifier exactly
2/ How do you display ApplePay (or are you using PaymentSheet)?

ebon dune Aug 30, 2022, 4:40 PM

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This is how I have used StripeProvider
<StripeProvider
publishableKey={STRIPE_PUBLISH_KEY}
merchantIdentifier={MERCHANTID}
>

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no I am not using paymentSheet. I'm using apple pay by following this link https://stripe.com/docs/apple-pay?platform=react-native

sacred sail Aug 30, 2022, 4:43 PM

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I'm a bit confused, are you mounting a <ApplePayButton> in your component?
I didn't see that in your code

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I just see you checking "if Apple Pay is supported on device" and then immediately calling presentApplePay() which presents the sheet

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just taking step by step to rule out what the issue is, so might ask you to take a step back and work piece by piece to rule out what could be the problem

ebon dune Aug 30, 2022, 4:44 PM

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No i am not using apple button. I have a custom button for Google pay and apple pay. Google pay is working but apple pay is not. I am calling thus function at apple pay custom button

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Actually forget the above code and keep in mind that below code for checking support. I am calling thus function when I render the screen. so it immediately tells the user either the device supports or not. it always showing me that device is not supported

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is there any way that we can have a zoom meeting and you then guide me for first 4 steps. I've verified it by myself many times but I'm the error can be due to those 4 steps.

sacred sail Aug 30, 2022, 4:49 PM

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yeah I understood that part but I'm confused as to where what is in your component.

e.g. where is checkApplePay() being called on your component? I just see the function, not where it is called.

let's simplify this all, just comment out everything on your component and simplify it to (this is psuedocode here)

1/ just an

if (isApplePaySupported) {
  console.log("Apple Pay is supported!")
}
else {
  console.log("Not supported")
}

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we can figure this out without zoom call, let's do the above first

2/ can you share your merchant ID (partly redacted) that you're passing to <StripeProvider> ?

3/ can you share a (partly redacted) screenshot of what your XCode section here looks like: https://stripe.com/docs/apple-pay?platform=react-native#xcode-pay

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4/ who owns the Apple Developer Account where you registered the Apple Pay certificate and merchant ID? You or your client in the US?

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5/ how are you locally testing? AFAIK you should be able to see simulated Apple Pay cards in an iOS simulator, though I don't know if that depends on whether the Apple Developer Account is from an Apple Pay supported region or not

ebon dune Aug 30, 2022, 4:52 PM

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for step 1 I'm calling this function in useEffect. when the screen gets render.

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for step 2 I'm not sure how to do partly redacted

tawdry fiber Aug 30, 2022, 4:55 PM

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just DM me, I'll share with hmunoz, we both work for Stripe

ebon dune Aug 30, 2022, 4:57 PM

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Should I send the complete merchant ID. is there will not be any security issue??

tawdry fiber Aug 30, 2022, 4:58 PM

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up to you. You can work with our support team directly if you prefer: https://support.stripe.com/contact

ebon dune Aug 30, 2022, 5:00 PM

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I am reaching them out for last 14 days. They are replying to me that technical team is working but I don't think so because technical team not asked even a single question from me about issue till today. Actually you guys have asked more questions from me about the issue than them.

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I can share it to you guys if I can change keys later and there will be no security issue

tawdry fiber Aug 30, 2022, 5:01 PM

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We're helping but you're worried about sharing personal info, which is a good thing to think of. But we can't help you further without that info

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we do not want API keys. Please never ever share API keys

ebon dune Aug 30, 2022, 5:03 PM

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yes. Actually it's my 8th project with stripe payments and I am very familiar with it. but now i am struggling with it and the technical team not even helped me💔

tawdry fiber Aug 30, 2022, 5:03 PM

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let's ignore this, we're literally 2 engineers helping you right here

ebon dune Aug 30, 2022, 5:04 PM

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so I can share the merchant ID to you and after resolving the issue I will generate the certificate again

tawdry fiber Aug 30, 2022, 5:04 PM

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merchant ids is not really sensitive, there's no reason to generate a new cert unless you leak the cert

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What you need to decide is whether you are comfortable sharing the info we asked in private with me or not. If not (which is fine) you have to talk to our support team

ebon dune Aug 30, 2022, 5:04 PM

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yes I am thankful to both of you. I acknowledge that stripe provide support but for now I'm struggling

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actually the I have to select the first path. because second I've tried the second option from last 14 days

tawdry fiber Aug 30, 2022, 5:05 PM

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Please just focus on what we ask

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Let's ignore what's hard, support quality and all that

ebon dune Aug 30, 2022, 5:07 PM

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can you please check your inbox sir

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for 4. Apple developer account owner is my client. she is from USA

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I made a TestFlight and send to her and she tested it on her devices

sacred sail Aug 30, 2022, 5:16 PM

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for 5/, I believe you should be able to test your app locally and it should show you the Apple Pay button. Can you give that a shot for me?

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and can you make the changes I recommended in 1/, just to simplify your code to just the isApplePaySupported and either doing a console.log() or throwing up a Toast

ebon dune Aug 30, 2022, 5:16 PM

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I'm in Pakistan. will it show me the button?

sacred sail Aug 30, 2022, 5:17 PM

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I don't know, which is why I'm asking to try.

ebon dune Aug 30, 2022, 5:17 PM

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const checkApplePay = () => {
if (!isApplePaySupported) {
Toast.show({
type: 'info',
text1: 'Apple Pay',
text2: 'Please check you have a card added to wallet',
})
}
}

sacred sail Aug 30, 2022, 5:17 PM

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can you change your code to throw a Toast when isApplePaySupported is true

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so a Toast in both cases, the if and the else

ebon dune Aug 30, 2022, 5:18 PM

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Oh my bad. actually for that I've to share this tomorrow. because I'm at my home and laptop is in my office. it's 10:18 PM here💔

sacred sail Aug 30, 2022, 5:19 PM

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no problem, you can share tomorrow.

ebon dune Aug 30, 2022, 5:20 PM

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so i will create a new thread??

sacred sail Aug 30, 2022, 5:20 PM

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we'll most likely reopen this thread for you, just message in #dev-help with the link to this thread -> #1014203195490304020 message

ebon dune Aug 30, 2022, 5:20 PM

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can i mention bot of you in my tomorrow's message so then you can take this thread further?

sacred sail Aug 30, 2022, 5:21 PM

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just ask in #dev-help and whoever is around will help you

ebon dune Aug 30, 2022, 5:21 PM

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ok I've copied this link and thanks to both of you

sacred sail Aug 30, 2022, 5:21 PM

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no problem!

ebon dune Aug 30, 2022, 5:21 PM

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have a good day sir

sacred sail Aug 30, 2022, 5:22 PM

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you too

light knot Aug 31, 2022, 6:02 AM

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👋 @ebon dune

ebon dune Aug 31, 2022, 6:03 AM

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@tawdry fiber @sacred sail I'm back please reopen this when you are available

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@light knot Will you assist me now?

light knot Aug 31, 2022, 6:04 AM

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Sure! It's a long thread and I need some times to catch up. But what's your issue?

ebon dune Aug 31, 2022, 6:05 AM

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I have a apple pay issue. Please take a look and let me know if we can continue it or I've to wait it for them/

light knot Aug 31, 2022, 6:05 AM

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Can you summarize your current state?

ebon dune Aug 31, 2022, 6:07 AM

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Actually They asked me to do 5 steps. Below is the first step
if (isApplePaySupported) {
console.log("Apple Pay is supported!")
}
else {
console.log("Not supported")
}

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in console I can see it is showing Not supported.

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for step 2 and 3 I've shared these with koopajah in DM

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for 4. Apple developer account owner is my client. she is from USA

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for 5 I have tested it in debug mode at my device but can understand that may be I'm in Pakistan that's why it is showing not supported. I also have send the testFlight to client but still the same

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This is all for now

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Are we still connected?

light knot Aug 31, 2022, 6:16 AM

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Yes, I am looking at the thread

ebon dune Aug 31, 2022, 6:18 AM

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Ok sir.

light knot Aug 31, 2022, 6:20 AM

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Can I ask again for your account id? acct_xxx It's safe to share here

ebon dune Aug 31, 2022, 6:21 AM

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I've shared customer id in test mode with. Will it work for you if I share the same with you in DM?

light knot Aug 31, 2022, 6:23 AM

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I don't have DM, I am afraid. It's ok if you are not comfortable sharing it here

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Okie I found our conversation. Everything looks good.

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qq, did you setup your merchantIdentifier correctly inside StripeProvider?

ebon dune Aug 31, 2022, 6:24 AM

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If it is safe then I can share it here

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I'm doing like this
<StripeProvider
publishableKey={STRIPE_PUBLISH_KEY}
merchantIdentifier={MERCHANTID}
>

light knot Aug 31, 2022, 6:26 AM

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Yes, does this {MERCHANTID} match the "Merchant IDs" that is ticked on Xcode?

ebon dune Aug 31, 2022, 6:29 AM

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Yes both are same

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Do you need account ID?

light knot Aug 31, 2022, 6:30 AM

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If you can share here for double check it would help

ebon dune Aug 31, 2022, 6:31 AM

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If you have noted it then I can delete it?

light knot Aug 31, 2022, 6:31 AM

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Sure go ahead

ebon dune Aug 31, 2022, 6:31 AM

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Ok thanks

light knot Aug 31, 2022, 6:31 AM

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You don't need to IMO but it's up to you

ebon dune Aug 31, 2022, 6:32 AM

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sorry I didn't get IMO?

light knot Aug 31, 2022, 6:34 AM

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in my opinion. No worry.

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At this moment I think everything seems to setup correctly

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Have you tried with a real iPhone which has wallet setup properly?

ebon dune Aug 31, 2022, 6:35 AM

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Yes I have sent the testFlight to my client and she has tested it on real devices. Not even on a single device

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I sent this link to her just for the sake of confirmation and she confirmed that their is apple pay button showing in this page
https://stripe.com/docs/stripe-js/elements/payment-request-button

Payment Request Button

Collect payment and address information from customers who use Apple Pay and Google Pay

light knot Aug 31, 2022, 6:38 AM

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I see.

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Do you have access to the Apple Developer Account?

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I want to double check smth there

ebon dune Aug 31, 2022, 6:40 AM

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yes please give me a while

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Yes what you want me to check here sir

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I've opened

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She has added me to her account

light knot Aug 31, 2022, 6:47 AM

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On your merchant id, do you see exactly "Apple Pay Payment Processing Certificate"?

ebon dune Aug 31, 2022, 6:48 AM

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so I legged In by my account and select her account from menu

light knot Aug 31, 2022, 6:51 AM

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Yes, can you open your Merchant Id page?

ebon dune Aug 31, 2022, 6:52 AM

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yes i have opened

light knot Aug 31, 2022, 6:53 AM

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Do you see the section "Apple Pay Payment Processing Certificate"?

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Smth like this. This is my account

ebon dune Aug 31, 2022, 6:54 AM

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yes

light knot Aug 31, 2022, 6:55 AM

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Do you see the Expires date matching what you see in Stripe Account? and it says "Active Certificate" as my screenshot?

ebon dune Aug 31, 2022, 6:56 AM

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Certificate is active but how can I match this date with stripe account?

light knot Aug 31, 2022, 6:57 AM

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https://dashboard.stripe.com/settings/payments/apple_pay if you have access to Stripe Dashboard

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

ebon dune Aug 31, 2022, 6:57 AM

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But I have a warning on this page for terms and conditions. Let me send you the picture

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light knot Aug 31, 2022, 6:58 AM

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Yes it's pretty much it

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Let's ask your client to take care of that warning

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Basically she can just visit the link and click on "Accept". Since she is the account owner, she is the one to do that

ebon dune Aug 31, 2022, 7:00 AM

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How can she accept.? I clicked on this link and there is no option for accepting

light knot Aug 31, 2022, 7:01 AM

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It may depends on the Account type. May be she is Account Holder and you are a developer/member was added to the account. Only Account Holder would be able to action

ebon dune Aug 31, 2022, 7:02 AM

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Ok is this the issue or we need to check anything else.

light knot Aug 31, 2022, 7:02 AM

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Let's start with this and come back if you are still facing issue

ebon dune Aug 31, 2022, 7:03 AM

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Actually she is from USA. so I can have her on meeting almost after 6 hours.

light knot Aug 31, 2022, 7:03 AM

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You can come here after that. We are happy to continue to help

ebon dune Aug 31, 2022, 7:04 AM

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Do I need to ask you to reopen this with same link which I asked earlier today?

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Can you please send me the link which I need to ask for reopening the thread

light knot Aug 31, 2022, 7:06 AM

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It's the same link, to this thread

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You can just ask again in the channel. Any of us who is online should be able to reopen the thread

ebon dune Aug 31, 2022, 7:06 AM

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Ok sir thank you so much for your kind help. Have a nice day!

light knot Aug 31, 2022, 7:07 AM

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Good luck!

ebon dune Aug 31, 2022, 7:07 AM

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Have a wonderful day

ancient surge Sep 5, 2022, 5:32 AM

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Hi @ebon dune how can I help?

ebon dune Sep 5, 2022, 5:33 AM

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I have an issue regarding apple pay. Can you have a look at my chat with your team?

ancient surge Sep 5, 2022, 5:34 AM

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It's a long chat, do you mind to give me a quick summary?

ebon dune Sep 5, 2022, 5:36 AM

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Actually react native stripe SDK is returning apple pay not for all devices although they support. They checked my configuration. everything is set up fine. At the end they asked me to tell my client to accept terms and conditions by apple. You can see the pic from last 10 messages. She did this but still the same issue.

ancient surge Sep 5, 2022, 5:39 AM

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I'm checking your code, is the value of isApplePaySupported variable set by the resolved promise of isApplePaySupported() function https://stripe.dev/stripe-react-native/api-reference/index.html#isApplePaySupported ?

@stripe/stripe-react-native

Documentation for @stripe/stripe-react-native

ebon dune Sep 5, 2022, 5:40 AM

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isApplePaySupported or isApplePaySupported()?

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Ohhh my bad. I'm using isApplePaySupported and not isApplePaySupported()

ancient surge Sep 5, 2022, 5:42 AM

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it's isApplePaySupported(), it will return a promise, so you want to use await .

ebon dune Sep 5, 2022, 5:42 AM

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const { isApplePaySupported, presentApplePay, confirmApplePayPayment } =
useApplePay()

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I'm getting it from useApplePay hook. is it a function?

ancient surge Sep 5, 2022, 5:44 AM

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Yes, it's a function.

ebon dune Sep 5, 2022, 5:44 AM

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Let me check!

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https://stripe.com/docs/apple-pay?platform=react-native

Apple Pay

Allow customers to securely make payments using Apple Pay on their iPhone, iPad, and Apple Watch.

ancient surge Sep 5, 2022, 5:46 AM

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Hmm, sorry it's a boolean

ebon dune Sep 5, 2022, 5:46 AM

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check this, here they are not using it like function

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Yes

ancient surge Sep 5, 2022, 5:48 AM

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so is isApplePaySupported always false in your application?

ebon dune Sep 5, 2022, 5:48 AM

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yes

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const checkApplePay = () => {
if (isApplePaySupported) {
console.log('Apple Pay is supported!')
} else {
Toast.show({
type: 'info',
text1: 'Apple Pay',
text2: 'Apple pay is not supported',
})
}
}

#

it always show a toast

ancient surge Sep 5, 2022, 5:53 AM

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Have you setup the apple pay in the test device? i.e., add a valid card to the wallet?

ebon dune Sep 5, 2022, 5:54 AM

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Yes everything is setup. Even used these devices for apple pay in other websites.

ancient surge Sep 5, 2022, 5:55 AM

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Can you send me one of the PaymentIntent ID?

ebon dune Sep 5, 2022, 5:56 AM

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for apple pay or any other payments like google pay and cards?

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Are we still connected?

ancient surge Sep 5, 2022, 6:02 AM

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One of the apple pay PaymentIntent IDs

ebon dune Sep 5, 2022, 6:05 AM

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I have no PaymentIntent ID becuase it is always returning false and not opening the payment card by using presentApplePay

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But I do have for cards and google pay

ancient surge Sep 5, 2022, 6:08 AM

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Can you share with me your merchant ID? you can find it from the Stripe Dashboard -> Settings ->Account Details

ebon dune Sep 5, 2022, 6:09 AM

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Ok wait

#

are you talking about account_id?

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like acct_xxxxxxxx

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Are you there?

ancient surge Sep 5, 2022, 6:20 AM

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Yes the account ID starts with acct_

ebon dune Sep 5, 2022, 6:23 AM

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Should I share here publicly or DM to you

ancient surge Sep 5, 2022, 6:28 AM

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It's up to you, you can DM me if you find it more comfortable

ebon dune Sep 5, 2022, 6:29 AM

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Please check inbox

#

I've sent it you.

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Sir are we still connected?

ancient surge Sep 5, 2022, 6:42 AM

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Yes, the discord is busy today, please expect a delayed response.

ebon dune Sep 5, 2022, 6:43 AM

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Ok sure. No problem

ancient surge Sep 5, 2022, 6:43 AM

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Just want to confirm, are you testing Apple Pay outside US?

ebon dune Sep 5, 2022, 6:47 AM

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no

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I'm from Pakistan but my client is from US. so I made test flight and she tested in the US

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It's almost a month now and I'm still looking for the solution.

ancient surge Sep 5, 2022, 7:05 AM

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Have you solved the merchant ID warning as my colleague suggested previously?

ebon dune Sep 5, 2022, 7:07 AM

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Yes she has accepted the terms and there is no warning now

ancient surge Sep 5, 2022, 7:19 AM

#

OK, can you try download the latest certificate and upload it to Dashboard https://dashboard.stripe.com/settings/payments/apple_pay ?

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

ebon dune Sep 5, 2022, 7:30 AM

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from where I need to download the certificate again?

ancient surge Sep 5, 2022, 7:33 AM

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https://stripe.com/docs/apple-pay?platform=react-native I'm not a iOS developer but I think this is something you should get from Apple.

Apple Pay

Allow customers to securely make payments using Apple Pay on their iPhone, iPad, and Apple Watch.

ebon dune Sep 5, 2022, 7:41 AM

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Ok I'll check and let you guys know.

#fiyaz-question