#theswerd-transfer-account

1 messages · Page 1 of 1 (latest)

magic hollow
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hello, no that is not supported

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there exist Connect fund flows but not what you're describing. Connect might be something you need to integrate, depending on your use-case

dull jewel
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we are using connect

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i would like to split a single transaction between a group of connected accounts, without the money ever touching my account

magic hollow
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ah I see, yeah that isn't supported. What you're describing is "Separate Charges and Transfers" flow

where funds first land in the Platform account and are then distributed across n Connect accounts

dull jewel
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i'd like to use the "Separate charges and transfers" model

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however i'd like to know how i can confirm once funds are in my account and a transaction cannot be revoked/disputed?

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if i use the source-transaction transfer to only pay out once the initial transaction completes, can the original payer then reverse the first transaction?

magic hollow
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i'd like to use the "Separate charges and transfers" model

yes but just letting you know, since you are the Platform account, this does happen, funds do end up in the Platform account first

without the money ever touching my account

however i'd like to know how i can confirm once funds are in my account and a transaction cannot be revoked/disputed?
you know based on a Charge's BalanceTransaction object, that has an available_on timestamp for when the Charge will be in your Available Balance

it can still be disputed by the end customer though, how you're suggesting isn't how Disputes/Refunds work fyi.

can the original payer then reverse the first transaction?
what do you mean by that

dull jewel
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My worry now is:
Customer pays for ticket (money going to my account). We pay event hosts (money from my account to their account). Customer disputes charge, causing me to lose money, however not being able to take the money back from event hosts.

How can I stop this?

lament mantle
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👋 Just hopping in since @magic hollow has to head out soon

dull jewel
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can this be done automatically if the source-transaction is cancelled?

lament mantle
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Do you mean if the original transaction is disputed? To my knowledge there isn't a way to automatically reverse the transfer, you have to do it yourself

dull jewel
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ya

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my fear is that i don't want to pay a host from money from a customer, have the customer dispute the fee, and not be able to get the money back from the host

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reversing transfers will reliably work to make that impossible?

calm lagoon
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As another User: no, "reverse transfer" cannot make it impossible - it depends on what balance is in the connected accounts Stripe balance, and reversing from a Bank Account cannot be guaranteed. In that scenario, you as a platform are ultimately responsible, and you need to build the risk into your business model.

lament mantle
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Yeah as @calm lagoon said, there's a lot to think about here - you need to be sure that the connected account has enough funds for you to reverse the transfer (or be able to debit for negative balances).

calm lagoon
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Also as a user: you can withhold from future charges, assuming you're still doing business with that account.