#6ixgen1-account-support

1 messages · Page 1 of 1 (latest)

celest sundial
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hello, account related questions are served by Stripe Support at https://support.stripe.com/contact

Please talk to them. This is a question for programming questions.

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

tacit cloud
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I kinda don’t have the time to wait I’m trying to get back to utah from hawaii and this money that I have coming from stripe is the only way I can

celest sundial
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this channel does not deal with account specific questions, Support is the team to reach out

tacit cloud
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Well I guess I’ll wait. But I’ve also waited since the 16th of august so how to file a complaint?

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This is like leave a horrible review and take it to corporate type of status. I have been waiting since the 16th for my money to come thru ive been in hawaii trying to contact you guys and I have gotten 0 response I need that money to be able to get home

celest sundial
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complaints etc everything related to your Stripe account would be with Stripe Support. This is just a public channel for developers to ask programming questions

tacit cloud
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Nah I’m taking this further than you have lost my business by claiming 24/7 support and than you have to wait 24 hours to hope for a response when I’ve waited almost 2 full weeks

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Get me to someone.. you are stripe staff..

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Please..

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This is my income..

celest sundial
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Going to ask you to calm down please, I understand the frustration, I do.

But unfortunately I'll reiterate what I said, this is a public developer community channel, we just help answer coding questions from developers. None of us here have insight into account related specifics, nor do we have any authentication mechanisms here.

The right teams to reach out are in Support. The only other thing I know is the heretohelp@stripe.com email, try emailing them with your questions.

tacit cloud
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I apologize for my frustration. Money is the life line thank you for understanding

celest sundial
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no problem, appreciate you understanding. Yes please try that email and you should hear back.

pseudo vale
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They wont give it to you bro its gone, same things happened to me this week